Entity/Organization: MUSC Physicians (MUSCP)
Hours per week: 40
Scheduled Work Hours/Shift: Monday - Friday 8:00am - 5:00pm
Pay Basis/FLSA: Salaried/Exempt
Job Summary/Purpose: The Panel Manager, as a member of the Patient Centered Medical Home (PCMH) Care Management Team in University Internal Medicine, will proactively coordinate with the patient and care team to achieve timely patient access to needed comprehensive and continuity of care services as well as specialized case management services provided to highly complex patients. Panel management is an organized, population-based, multidisciplinary team approach, in which the care team jointly plans and manages the care of patients assigned to the practice, including and especially those who do not regularly interact with the practice. As an extension of the patient-centered medical home (PCMH), the Panel Manager identifies patients in need of preventive and chronic disease management services, performs proactive outreach to those patients through multiple methods, and provides data to facilitate accurate tracking of improvements in continuity of care and population health metrics.
Required Minimum Training and Education:
High School diploma and 2+ years of experience in healthcare setting required, preferably with patient interaction and/or schedule coordination and some level of demonstrated autonomy in previous roles. Proficient in Microsoft Word and Excel. Epic EMR experience and working knowledge of medical terminology would be helpful.
Required Licensure, Certifications, Registrations: N/A
Job Duties and Responsibilities:
Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.
Thank you for your interest in working at MUSC!