Position Overview

The Developer/Integration Support plays a key role in the support, testing and solutioning of integrations. This position requires strong collaboration and relationship building with internal and external stakeholders. The Developer/Integration Support possesses the ability to identify and assess integrations and the overall impact enterprise wide.

Responsibilities

Reporting to the Integration Manager, the Developer/Integration support is responsible for, but not limited to the following:

• Provide Tier 2/3 support and regression testing of Workday Integrations
• Oversee Integration scheduling and monitoring
• Provide solid knowledge of Workday’s object-oriented data model and approaches to integrations (Connector, EIB and Studio)
• Provide integration and related workflow solutions within the guidelines of the integration team’s custom request procedures
• Create and maintain related calculated fields for integrations; communicate calculated fields needs across areas to avoid redundancy and achieve efficiency
• Liaison with technical Solution Architects for approach, reviews, and approvals
• Work across various platforms that integrate with Workday
• Possess strong knowledge/understanding of data governance
• Understand and follow defined integration development standards and best practices
• Log and maintain tickets

Qualifications

• Bachelor’s degree in related field required or equivalent work experience
• 3+ years of experience with multiple implementations/upgrades
• Strong Knowledge of web services, SOAP, WDSL, XML, XSLT or XPATH
• Workday Foundation Data Model and Pro Studio
• Workday Pro Connectors and Document Transformation

Skills

• Build strong relationships with internal and external stakeholders
• Strong collaboration and communication skills to understand requirements and mitigate risks
• Self-starter with proven ability to work in a fast-paced environment and adapt to frequent change
• Excellent attention to detail and strong troubleshooting and analysis skills
• Process-oriented and data-oriented problem solver
• Strong project management and issue resolution skills

Physical Requirements

• Ability to perform job functions in an upright position. (Frequent)
• Ability to perform job functions in a seated position. (Frequent)
• Ability to perform job functions while walking/mobile. (Frequent)
• Ability to climb stairs. (Infrequent)
• Ability to climb ladders. (Infrequent)
• Ability to work indoors. (Continuous)
• Ability to bend at the waist. (Infrequent)
• Ability to twist at the waist. (Infrequent)
• Ability to squat and perform job functions. (Infrequent)
• Ability to perform 'pinching' operations. (Infrequent)
• Ability to fully use both hands/arms. (Frequent)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
• Ability to reach in all directions. (Frequent)
• Possess good finger dexterity. (Frequent)
• Ability to maintain tactile sensory functions. (Continuous)
• Ability to lift and carry 25 lbs., unassisted. (Infrequent)
• Ability to lift objects, up to 25 lbs., from floor level to height of 36 inches, unassisted. (Infrequent)
• Ability to lower objects, up to 25 lbs., from height of 36 inches to floor level, unassisted. (Infrequent)
• Ability to push/pull objects, up to 25 lbs., unassisted. (Infrequent)
• Ability to maintain 20/40 vision, corrected. (Continuous)
• Ability to see and recognize objects close at hand. (Continuous)
• Ability to see and recognize objects at a distance. (Frequent)
• Ability to match or discriminate between colors. (Frequent)
• Ability to determine distance/relationship between objects, depth perception. (Frequent)
• Good peripheral vision capabilities. (Frequent)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to hear and understand whispered conversations at a distance of 3 feet. (Frequent)
• Ability to perform gross motor functions with frequent fine motor movements. (Frequent)