Job Description Summary

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Job Description

As the state’s only Academic Medical Center, MUSC has an aspirational objective of ensuring residents of South Carolina have access to local, community-based, high-quality, cutting-edge care.  As cancer care is predominantly delivered in the ambulatory setting, Hollings Cancer Center wishes to partner with local providers and community health systems to extend its NCI designated services through the creation of state-wide, community cancer network – The MUSC Hollings Cancer Community Care Network [Network].  The initial plan contemplates seven regions throughout the state that will be comprised of Community Providers, Community Health Systems, and MUSC Health resources.

The Network and its community-based hub and spoke delivery model – created through robust partnerships with community providers, regional health systems, and MUSC Hollings Cancer Center – will provide:

• Convenient, community-based Cancer care locations; forgoing long trips to Charleston
• Access to the full complement of community-based medical, surgical, and radiation oncology specialists
• Quality oversight and monitoring; ensuring patients have access to the latest evidenced based standards of care and nationally recognized cancer experts
• Care navigation and support from initial diagnosis, to treatment, and bell ringing [end of treatment milestone]
• Cancer support services such as genetics/genomics, tobacco cessation, nutrition management, survivorship, health & Wellness, etc.
• Clinical trial and research study participation near home
• Seamless, electronic sharing of medical records; ensuring all of the multi-disciplinary care team providers have access to the same medical records

 Supports the Oncology Network Physician Executive in the execution of:

• Clinical delivery, Quality & Operational Performance of the Oncology Network
• Alignment and support of Community Oncology partners
• Supports MUSCH’s network development & expansion activities
• Community Provider recruitment & engagement
• Operational alignment with MUSC Divisional Leadership

Responsibilities

Strategy

• Partners with MUSCH Strategic Planning office to develop a multi-year strategic plan and aligned supportive operational plan that will support growth across the system
• Supports affiliation and network development efforts as they relate to Oncology Network expansion
• Drives initiative development and execution as it relates to advancing Oncology Network strategic initiatives

Operational Oversight

• Collaboratively leads or directly manages care team members; holds care team members accountable for patient experience; holds management accountable for providing a work environment that cultivates employee engagement success, accountability, and fosters career growth and/or retention
• Collaborates with local, divisional, and system resources (HR, marketing, external affairs, etc.) to help achieve Oncology Network and health system business goals
• Monitors throughput, systems and resource needs; facilitates and oversees performance improvement initiatives
• Ensures execution of MUSCH policies and procedures; maintains all regulatory and accreditation standards
• Accountable for Oncology Network specific initiative implementation and associated project sponsorship/management
• Continuously reviews efforts and makes necessary changes to improve care variation, ensuring performance is in line with benchmarks
• When applicable, oversees, in partnership with Physician Executive for the Oncology Network, contract establishment, execution, and delivery of terms
• Ensures for timely scorecard updates concerning organization goals; develops action plans on Opportunities for Improvement [OFIs] within areas of responsibility and shares best practices within the organization
• Supports the Physician Executive for the Oncology Network in efforts to ensure best practices for patient safety and a High Reliability Organization [HRO]; ensures for implementation of Just Culture principles and practices

Performance & Growth

• Responsible for Oncology Network growth and contribution margin performance, collaborating with other health system leaders to measure and drive improvements
• Leads Oncology Network involvement in the health system's annual budgeting and quarterly forecasting processes at the direction of the System and Divisional Finance functional areas; advises on necessary capital investments as requested
• Monitors supply costs and routinely communicates with Chief Supply Chain Officer related to opportunities to create cost efficiencies
• Monitors and drives improvements in Pillar KPIs, as measured by organizational scorecard
• Oversees quality performance for Oncology Network, partnering with Oncology Quality & Safety Manager to regularly host Oncology Network System QAPIs to report outcomes; regularly report to System QOC and Divisional Quality committees as needed
• Supports networking and relationship development of referring providers; focused on providing rapid access to tertiary and quaternary care
• Engages with system leaders in developing progressive payor relationships and performance programs as they relate to the ICCE clinical programs
• Ensures access to care for the specialties/disciplines under the Oncology Network

Academic Integration

• Creates and maintains an environment that supports education, research, and scholarly activity across MUSCH, collaborating with MUSC COM Department Chairs and leadership to align academic priorities and initiatives within and across ICCE
• Adheres to the mechanism(s) that integrate Oncology Network clinical activities and priorities with MUSC research and education initiatives

Qualifications

• A minimum of a master's degree in hospital administration, healthcare administration, business administration, public health or a related graduate level degree
• A minimum of ten years managerial experience in a leadership role is required; a minimum of five years managerial experience in a healthcare setting is strongly desired
• Substantial experience in a complex medical center environment is required; experience relevant to the Oncology is desirable
• Expert financial and people management skills and a proven ability to excel in a leadership position with an emphasis on program growth
• Must be highly respected as a strategic and operational leader with a proven ability to manage and grow an integrated business unit within a highly matrixed organization
• Experience with financial operations including but not limited to P&L management, budget and forecasting preparation, etc.
• Strong communicator, being both assertive and encouraging to motivate and inspire others to achieve mutually beneficial relationships and the highest performance standards
• Effective team builder and collaborator, with proven experience managing and working with and across physician and non-physician teams
• Strong project management skills; ability to manage multiple projects at once
• Knowledge of applicable Federal, State, and Local regulatory agency guidelines and laws

Additional Job Description

Minimum Requirements: Bachelor's Degree or equivalent, and 10 years of progressive experience including 8 years in management/leadership roles.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees