Entity/Organization:  MUHA (Medical University Hospital Authority/Medical Center)

Hours per week:

Scheduled Work Hours/Shift:

Fair Labor Standards Act Status: Hourly

Job Summary/Purpose:  The Clinic Office Coordinator greets and welcomes patients and families in person or on the telephone.  Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person.   Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively.   Collects Co-pays and prior patient balances.  Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management.  Ability to interact with medical professionals and other care team members from diverse cultures and background. 

Required Minimum Training and Education: High school graduate or equivalent. 

Required Licensure, Certifications, Registrations:

Additional Duties and Responsibilities:

Physical Requirements: Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to twist at the waist. (Frequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to fully use both legs. (Continuous) Ability to reach in all directions. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects at a distance (Continuous) Ability to match or discriminate between colors. (Continuous) (Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Continuous) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)