MUSCP - Ambulatory Office Manager - MUSC Health East Cooper

Job Description Summary

The Office Manager is responsible for overseeing the day-to-day front desk operations in a designated area within MUSC Health Ambulatory clinics. Under the direction of the Director or Senior Manager of Ambulatory Services, the Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory administrative management are effectively addressed. The Manager works collaboratively with physicians, nurses, revenue cycle team, access center and staff to ensure timely patient access to care, registration, and efficiency, practice optimization, fiscal integrity, and to foster the delivery of a quality patient care experience.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC001982 UMA AMB ADMN Ambulatory Leadership CC

Pay Rate Type

Salary

Pay Grade

Health-30

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Purpose: The Office Manager is responsible for overseeing the day-to-day front desk operations in a designated area within MUSC Health Ambulatory clinics. Under the direction of the Director or Senior Manager of Ambulatory Services, the Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory administrative management are effectively addressed. The Manager works collaboratively with physicians, nurses, revenue cycle team, access center and staff to ensure timely patient access to care, registration, and efficiency, practice optimization, fiscal integrity, and to foster the delivery of a quality patient care experience.
 

Skills/Qualities/Knowledge

• Skilled at taking teams to the next level through effective leadership, empowerment, and management.
• Possesses leadership, communication, and critical thinking skills.
• Skilled in personnel management, organizing, planning, exercising initiative, judgment, problem solving, decision-making, development and maintaining effective relationships with providers, staff, patients and the public. 
• Skilled in analyzing situations accurately and taking effective action.
• Strong interpersonal skills.

• Skilled in organizing work, prioritizing, and achieving goals and objectives. 

• Knowledge of EHR.

Additional Job Description

Education and Work Experience: Associate’s degree with minimum of 2 years of physician office/clinic experience or equivalent combination of education and experience. Bachelor’s degree preferred.

Required Licensure, Certifications, Registrations: N/A

Physical Requirements: Continuous requirements are to perform job functions while standing, walking, and sitting.  Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions.  Ability to be qualified physically for respirator use, initially and as required.  Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.   Frequently lift, lower, push and pull and/or carry objects weighing 50 lbs (+/-) unassisted, exert up to 50 lbs of force, lift from 36” to overhead 25 lbs. Infrequently work in dusty areas and confined/cramped spaces. 

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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