Entity/Organization:  MUSC Physicians (MUSCP)

Hours per week: 40

Scheduled Work Hours/Shift:  5 days a week, hours vary

Pay Basis/FLSA: Hourly/Non-Exempt

Job Summary/Purpose:  The Clinic Office Coordinator greets and welcomes patients and families in person or on the telephone.  Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person.   Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively.   Collects Co-pays and prior patient balances.  Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management.  Ability to interact with medical professionals and other care team members from diverse cultures and background. 

Required Minimum Training and Education: High school graduate or equivalent. Three to five years in a medical practice setting and in depth knowledge ICD9 & CPT coding experience preferred.

Required Licensure, Certifications, Registrations: 

Job Duties and Responsibilities:  

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.  Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs.  Infrequently work in dusty areas and confined/cramped spaces.