Operations Manager

Responsibilities:

40% – Conducts proactive operational rounding across hospital buildings and clinical areas to ensure operational standards are maintained and services are functioning effectively. Identifies opportunities for improvement, addresses operational issues in real time, and collaborates with department leaders and frontline staff to ensure alignment with divisional priorities. Facilitates follow-up on identified concerns and escalates issues as appropriate to ensure timely resolution.

40% – Supports the CHS Executive Team through planning, leading, and coordinating special projects, operational initiatives, and cross-functional activities, including developing executive-level slide decks and presentations, conducting analyses, and providing flexible support to meet evolving leadership priorities and requests.

20% – Operational building support including, but not limited to, Environmental Services, Food and Nutrition Services, Interpreter Services, Patient Transport, Security, Guest Services, Project Impact, Valet Services, Linen Distribution, Respiratory Therapy, PT/OT/Speech, Pastoral Care, Workplace Violence Prevention Committee, and Space Committee. Fulfillment of additional Operations Manager responsibilities supporting hospital departments, including but not limited to PFAC, Arts and Healing, EOC, safety rounds, leadership meetings, clinical support, and other operational priorities as designated by team leadership.

Physical Requirements 

• Mobility & Posture 

• Standing: Continuous 

• Sitting: Continuous 

• Walking: Continuous 

• Climbing stairs: Infrequent 

• Working indoors: Continuous 

• Working outdoors (temperature extremes): Infrequent 

• Working from elevated areas: Frequent 

• Working in confined/cramped spaces: Frequent 

• Kneeling: Infrequent 

• Bending at the waist: Continuous 

• Twisting at the waist: Frequent 

• Squatting: Frequent 

• Manual Dexterity & Strength 

• Pinching operations: Frequent 

• Gross motor use (fingers/hands): Continuous 

• Firm grasping (fingers/hands): Continuous 

• Fine manipulation (fingers/hands): Continuous 

• Reaching overhead: Frequent 

• Reaching in all directions: Continuous 

• Repetitive motion (hands/wrists/elbows/shoulders): Continuous 

• Full use of both legs: Continuous 

• Balance & coordination (lower extremities): Frequent 

• Lifting & Force Requirements 

• Lift/carry 50 lbs. unassisted: Infrequent 

• Lift/lower 50 lbs. from floor to 36”: Infrequent 

• Lift up to 25 lbs. overhead: Infrequent 

• Exert up to 50 lbs. of force: Frequent  

• Examples: 

• Transfer 100 lb. non-ambulatory patient = 50 lbs. force 

• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force 

• Push patient stretcher one-handed = 25 lbs. force 

• Vision & Sensory 

• Maintain corrected vision 20/40 (one or both eyes): Continuous 

• Recognize objects (near/far): Continuous 

• Color discrimination: Continuous 

• Depth perception: Continuous 

• Peripheral vision: Continuous 

• Hearing acuity (with correction): Continuous 

• Tactile sensory function: Continuous 

• Gross motor with fine motor coordination: Continuous 

• Selected Positions: 

• Olfactory (smell) function: Continuous 

• Respirator use qualification: Continuous 

• Work Environment & Conditions 

• Effective stress management: Continuous 

• Rotating shifts: Frequent 

• Overtime as required: Frequent 

• Latex-safe environment: Continuous