FLSA: Hourly

Job Summary: The College of Medicine Dean's Office is seeking an Administrative (Human Resources) Coordinator to support the operations of the Human Resources Center of Expertise (CoE-HR) in the College of Medicine (COM). Provide professional administrative support to assigned departments within the College of Medicine and serve as liaison between the COM departments and University Human Resources Management, Medical University of South Carolina Physicians (MUSCP) Human Resources, the Center for Global Health, Medical University Hospital Authority (MUHA) Human Resources, and other internal and external stakeholders as appropriate. Oversee and coordinate the departments' operating personnel systems, including hiring, termination, and employee relations. Facilitate all personnel functions for the department including Position/Employee Action Requests, posting and hiring processes, faculty appointments, promotion and tenure, credentialing, compliance training salary increases (reclass and in-band), and coordination of visa
applications for incoming international faculty and staff.

Payscale Salary Range: UNIV-Band 5: $33,494.00 - $47,734.00 - $61,975.00 (min - mid - max)

Job Duties: 

• 35% - Assist with the drafting and/or creation of position descriptions for all faculty, staff, and other types of employees. Confirm that necessary approval is obtained from the department and/or Dean's Office prior to submission. Provide assistance with recruitment (posting on external sites) and/or arrange/participate in candidate interviews. Follow-up to insure new hire processes are completed by candidates. Facilitate non-recruited hires with the appropriate paperwork, ensure each salary is appropriate for the candidate, and obtain the necessary approval(s). Work directly with University HR Management, MUSCP HR, and MUHA HR to complete the hire. Assist each department with the creation of New Hire Authorization forms, PEARs and PARs for all new hires, dual employment requests, bonuses, assignment changes, salary and fund changes, promotions, and TERM PEARs. Ensure that each PEAR/PAR is routed appropriately. Complete auxiliary new hire processes including ARBOR, FIM/ldentity Manager, Success Factors, etc. Assist departments with reviewing, revising and re-writing Position Descriptions (PDs) to better reflect added job duties, breakdown of percentages, and responsibilities. Collaborate with departmental contact to gather information, pull and redact similar PDs, create the appropriate documents and convey expectations. Works with departmental contact to draft letters of justification for the requested personnel action. Create and maintain current organizational charts for assigned departments/divisions. Coordinate the onboarding process for volunteers/shadowers for each department and for institutions that have an established relationship with the University. Administer the appropriate paperwork, obtain approvals from the Dean's and Provost Office when necessary, and work directly with University Human Resources to coordinate and schedule health screenings and administrative sign-up. - (Essential)
• 30% - Coordinate and perform logistical and administrative tasks for the College of Medicine Human Resources Center of Expertise. Assure complete, accurate and timely performance of all appropriate services. Administratively ensure that departmental (client) human-resource related needs are identified and met within MUSC, MUSCP and MUHA. Partner with other administrative support staff to ensure a seamless provision of service to client departments. Examples may include, but are not limited to, processing of new hires, promotions, reclassifications, compliance training, etc. Plan, coordinate and attend meetings as required and participate on committees as directed. Serve as liaison on departmental HR related issues to include any initiatives requiring CoM Center of Expertise HR. Accurately represent the departments served by the CoE-HR, promote open and transparent communication between the departments, CoE-HR, and other MUSC/MUSCP/MUHA constituencies and disseminate information accurately and consistently. - (Essential)
• 10% - Maintain a working knowledge of visa types such as (H-1 B employment VISA, J-1 Exchange Visitor Visa, 8- 1 VISA, TN Visa, F-1 Student Visa, Conrad Waivers). Serve as the primary point of contact for the MUSC Center of Global Health as liaison for assigned departments in the College of Medicine. Complete documentation requirements and processes appropriate for University personnel at all levels. Monitor visa holders within client departments for changes in status, expiration dates and other events that could necessitate revised or new petitions which can result in departure of the foreign national. Assist departments in completing documentation to support closure of visa status when appropriate. Facilitate English proficiency exam for candidate. Ensure that new hire paperwork is completed and submitted in a timely manner upon arrival. - (Essential)
• 10% - Coordinate and facilitate all aspects of Faculty Appointments for assigned departments within the College of Medicine. Duties include preparing paperwork to begin processing the academic appointment, credentialing, and request for privileges (clinical only), drafting offer letters, sending the welcome email (list of tasks) and tracking the outlined tasks, collecting billing packet, completing New Hire Authorization form, scheduling compliance training(clinical only), setting up "Find a Doc" profile, and collecting MUSCP HR paperwork. Serve as the primary point of contact for credentialing service representative, University Human Resources Management, MUSCP Human Resources, Managed Care, and Credentialing Program Manager. Insure new provider marketing profiles are completed and updated annually. Facilitate the Faculty Promotion and Tenure process for respective departments and/or faculty members with preparation and completion of promotion packets semi-annually. Duties include: request and follow-up for letters or recommendation, preparation of chair letters, and revision of CVs in the Interfolio system. Once compiled, packets are thoroughly reviewed for accuracy before presentation to the APT Committee for review. - (Essential)
• 5% - Responsible for daily data entry into several databases to maintain a vast electronic filing system of all personnel related matters for the College of Medicine. Ensure records for client departments are kept up to date in FIM/Identity Manager, SuccessFactors, ARBOR, etc. Extensive daily data entry into the Access reporting system to internally track new hires, salaries, faculty offers, visas, bonus requests, increases and reclasses, volunteers, postings and COM committee approvals. - (Essential)
• 5% - Assist each department with SuccessFactors reviews for probationary review, catch-up review, annual on­-cycle review, MyQuest, Employee Satisfaction and Conflict of Interest as requested. Success Factors - Responsible for adding, updating and tracking completion of probationary, catch-up and on-cycle reviews. This includes adding and updating pillar goals, success criteria, adding and updating position descriptions and job duties, correcting goal rating scales, adding awarded achievement ratings, signing off on reviews and maintaining records of all requests. After the completion of the prior year's reviews, responsible for adding next year's goals, success criteria and updating descriptions. If changes are significant, this may prompt an increase or reclass request. MyQuest -Assign trainings and run reports on the departments that they work with as requested. Employee Satisfaction - Serve as Survey Ambassador and communicating up to date information to assigned department about any issues that may arise. Conflict of Interest - Follow up with MUSC employees and encourage their responses that are required as a condition of employment. - (Essential)
• 5% - Serve as timekeeper for the Dean, and Dean's direct reports (28+) according to the College of Medicine Chair Leave Policy. (Each serves in this role for approximately 3 months per year.) Also serve as back-up timekeeper and/or provide timekeeping training and support as requested. Time keeper responsibilities for five CoE-HR administrative staff. Also serve as back-up time keeper for University personnel in COM Dean''s Office (68 employees). Duties include running reports, cross-referencing reports with leave slips for the pay period, and maintenance of electronic files.. - (Essential)

Preferred Experience & Additional Skills: Support the operations of the Human Resources Center of Expertise (CoE-HR) in the College of Medicine (COM). Provide professional administrative support to assigned departments within the College of Medicine and serve as liaison between the COM departments and University Human Resources Management, Medical University of South Carolina Physicians (MUSCP) Human Resources, the Center for Global Health, Medical University Hospital Authority (MUHA) Human Resources, and other internal and external stakeholders as appropriate. Oversee and coordinate the departments' operating personnel systems, including hiring, termination, and employee relations. Facilitate all personnel functions for the department including Position/Employee Action Requests, posting and hiring processes, faculty appointments, promotion and tenure, credentialing, compliance training salary increases (reclass and inband), and coordination of visa applications for incoming international faculty and staff.

Minimum Experience and Training Requirements: A high school diploma and four years relevant experience in business management, public administration or Administrative services; or a bachelor's degree and two years experience in business management, public administration or Administrative services.

Physical Requirements: Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/20 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Must be ambidextrous. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)