Director of Patient Access Analytics

Job Description Summary

The Director of Access Analytics reports to the System Associate Chief Operating Officer. This position provides patient access, capacity management, referral management analytics and reporting, and leads work to organize and report data facilitating actionable follow-up by Access and Operational Leaders. This role interacts with leaders across the MUSC enterprise (Charleston and Regional Health Network Leaders). Areas of analysis span several topics and are not restricted to one functional area. The position will provide support to operationally-focused leaders and teams and also support standard performance reporting to MUSC Divisional Executive Leadership Councils (ELCs).

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000593 CHS - Patient Access Center

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

Requirements:

Bachelor's Degree with five (5) years of demonstrated project support work experience; or Master’s Degree with 3 years of demonstrated project support experience or completion of a Fellowship.   Lean Six Sigma Green Belt certification is required.  Proficient in MS Word, Excel, and PowerPoint.  Able to present complex information in an understandable and compelling manner. Able to take direction and support a variety of projects. Able to conduct research and educate oneself in unfamiliar areas in order to gain expertise and successfully assist with a variety of projects. Exhibit efficiency, collaboration, candor, openness, and results orientation.

Additional Job Description

Education: Bachelors Degree or equivalent Work Experience: 8-10 years

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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