Financial Counselor I - MUSC Health East Cooper Medical Pavilion

Job Description Summary

Responsible for evaluating scheduled patient visits to identify and resolve funding/coverage with either assistance applying for Medicaid, disability, financial assistance, insurance coverage, or resources identified revealing the ability to pay out of pocket for MUHA & UMA services; and provide patients co-payment/deductible/deposit information to be paid prior to services rendered.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC001994 UMA AMB MULT East Cooper Clinic-Administrat CC

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Work Shift

Job Description

Entity/Organization: MUSC Physicians (MUSCP)

Hours per week: 40

Scheduled Work Hours/Shift: Monday - Friday 8:00 AM - 4:30 PM

FLSA: Hourly/Non-Exempt

Job Summary/Purpose:  Responsible for evaluating scheduled patient visits to identify and resolve funding/coverage with either assistance applying for Medicaid, disability, financial assistance, insurance coverage, or resources identified revealing the ability to pay out of pocket for MUHA & UMA services; and provide patients co-payment/deductible/deposit information to be paid prior to services rendered.   

Required Minimum Training and Education: High school diploma with two (2) years of medically related customer service/collections experience, or bachelor's degree and one year of medically related customer service/collections experience. Knowledge of medical terminology and knowledge/understanding of health insurance preferred; Must be proficient in Microsoft Word and Excel, with knowledge of epic preferred; Must be punctual and dependable, and have excellent interpersonal, oral, and written communication skills. Exhibit good organizational skills, and strong initiative to be goal-oriented. Establish and maintain effective relationships with necessary contacts; Must have a sense of professionalism and continuously seeks self-improvement. 

Required Licensure, Certifications, Registrations: N/A

Degree of Supervision: Must be able to work independently with minimum supervision.  Must exhibit the ability to analyze, and determine necessary steps to provide expected outcome and follow through with actions.

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.  Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs.  Infrequently work in dusty areas and confined/cramped spaces.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees