MUSCP - Audiology/Hearing Aid Technician - Department of Otolaryngology

Job Description Summary

The Audiology/ Hearing Aid Technician will work under the supervision of a licensed audiologist, performing selected administrative and patient assessment related tasks while also working with hearing aids and other amplification systems primarily in the downtown Rutledge Tower location.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000991 COM OTO Audiology & Cochlear Implant CC

Pay Rate Type

Hourly

Pay Grade

Health-25

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

Job Duties:

50% Audiology/ Hearing aid financial counseling

• Maintains advanced knowledge of insurance contracts, service locations, specialties and services provided, fee schedules and pre-certification and authorization requirements.

• Works with patients and families to ensure patient accounts are satisfied in a timely manner.  Ensures that patients are informed of financial obligations prior to performing hearing aid related procedures.  

• Analyzes unfunded accounts for determination of eligibility for sponsorship by available agencies.

• Serves as a liaison with department finance, as well as UMA and MUHA revenue cycle to review billing/collections and troubleshoot issues related to hearing aids.

30% Effort for hearing aid repairs/checks

• Check the hearing aids when they arrive, which include reading the hearing aids on the computer and running an electroacoustic analysis

• Perform routine cleaning of hearing aids, change receivers and wax protection filters, and clean corrosion in battery compacts

• Send out hearing aid repairs when necessary

• Verify if patient may pick up repaired hearing aid or if they need an appointment for fitting

Additional Job Description

Minimum Requirements: High School Degree or Equivalent Work Experience: 2 years

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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