Outpatient Float Team-Patient Access Representative II

Job Description Summary

At MUSC, our Patient Access Representatives do a variety of tasks in the clinics. The Patient Access Representatives work at the front desk, greeting patients, checking them in for their appointments which include insurance verification and copay collection. Patient Access Representatives are also responsible for scheduling patients for their follow up appointments. Patient Access Representatives are generally the first and last person that a patient sees so we are looking for energetic and welcoming care team members. The clinics, that we serve, are very diverse in that some are primary care clinics, specialty clinics for both pediatrics and adults, and pediatric primary care. The position is a Monday-Friday 8am-4:30pm.
The Outpatient Float Team is the float pool for the ambulatory clinics in Charleston and the surrounding areas. Our care team members are required to float to clinics that have placed needs for help in their clinics.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000260 CHS - Ambulatory Resource Team (Offsite)

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; insures that all state, federal and MUSC policies and procedures are followed. Functions in the Patient Admissions Department.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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