Quality Manager (Benefits)

Job Description Summary

FT Quality Manager opportunity at MUSC/Florence Medical Center!

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC003627 FLO - Quality (FMC)

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

Assists the Director of Risk Management & Chief Quality Officer in developing and implementing the quality improvement activities of the Quality Department specific to the requirements of governing regulatory agencies as well as effectively optimizes the quality of patient care and increases the efficacy of patient care delivery processes. Identifies quality issues within the department and initiates plans as needed.  Reports to the Hospital QI Committee as appropriate.  Manages both quality/risk events, barriers, and opportunities and reports up appropriately. Assists with chart audit functions as needed. Investigates adverse events for any trends, etc.

Assist in developing and implementing the quality of patient care and improvement activities within the Risk Management Department, assesses the quality of patient care, and increases the efficacy of patient care delivery processes. Identifies quality issues, barriers, near misses or harm related events and initiates plans as needed. Conducts investigational meetings, implements Root Cause Analysis processes when applicable for enhanced patient safety and optimized outcomes. Reports to the hospital QI Committee as appropriate. Assists with chart audit functions as needed.  With the assistance of the QI Team, establishes action plans to improve patient outcomes and reports to the system Improve Committee when appropriate. Investigates adverse events for any trends as an action plan.

Conducts and collaborates with teams for Patient Safety Rounds. Ensures timely responses for follow up on action items.

Responsibilities include collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance, and collaborating with multidisciplinary teams to improve performance based on goals. This position collects and presents performance data to relevant oversight and governance groups. This position assists with regulatory/accreditation activities. This position also monitors and collates patient safety events in collaboration with the operational leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions.

Assists with other duties related to the Quality Department as assigned. 

Education: Bachelor's Degree needed.

Experience: 7 years progressive work experience and 2 years management experience

Additional Job Description

MUSC Health Florence Medical Center is a leading regional acute care facility comprised of 396 patient beds and more than 1,500 employees and nearly 300 physicians representing all major specialties. We are dedicated to serving the health care needs of people living in northeastern South Carolina.

MUSC Health Florence Medical Center combines advanced technology, medical innovation and proven treatment methods to benefit of our patients. Our extensive range of services include heart and vascular care, cancer treatment, minimally invasive orthopedic and general surgery, diagnostics, women’s health and rehabilitation services.

When unexpected medical situations arise, our Emergency Department (ED/ER) is ready to respond. The hospital’s Chest Pain Center is the first in the region to have been accredited by the Society of Cardiovascular Patient Care (SCPC). MUSC Health Florence Medical Center’s advanced Primary Stroke Center, recognized by The Joint Commission, shows the hospital’s commitment to the highest standards in the country for stroke care.

About Florence, SC: “Florence, South Carolina, is a city that blends a fascinating history with a vibrant present. From its humble beginnings as a railroad town to its thriving arts scene and diverse economy, Florence has become a destination that offers something for everyone. Whether you're interested in history, culture, or outdoor activities, Florence is sure to captivate your heart and leave you wanting to explore more.” (quote from hollymelody.com). For more information, please visit About Florence – Greater Florence Chamber of Commerce (flochamber.com)

Benefits
MUSC is a state facility, therefore our full-time positions come with the option of the State of South Carolina health and retirement benefits.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees