Senior Manager Enterprise Communications

Job Description Summary

We are seeking a highly skilled and dynamic Enterprise Communication Manager to lead our internal and external communication strategies. This role is crucial in ensuring the organization’s messaging aligns with its mission and values while actively engaging stakeholders across all levels. The ideal candidate will have a strong background in corporate communications, media, event planning, production and/or crisis management and pay special attention to details. This role will report to the Senior Director of Enterprise Communications.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005227 SYS - Communications and Marketing Officer Admin

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

We are seeking a highly skilled and dynamic Enterprise Communication Manager to lead our internal and external communication strategies. This role is crucial in ensuring the organization’s messaging aligns with its mission and values while actively engaging stakeholders across all levels. The ideal candidate will have a strong background in corporate communications, media, event planning, production and/or crisis management and pay special attention to details. This role will report to the Senior Director of Enterprise Communications.

Key Responsibilities:

45% Executive Communications, and other duties as assigned:

   - Draft relevant and impactful remarks, speeches, and presentations in the voice of executives and key leadership members.

   - Enhance the effectiveness of leadership communication strategies to ensure maximum impact.

25% Event Planning and Management:

   - Plan and execute internal leadership events and retreats, ensuring an organized, educational and engaging experience.

   - Lead the Communications planning and execution of key events including groundbreaking, topping-out ceremonies, ribbon-cutting and other milestones with a well-defined run of show, remarks, media materials, etc.

- Coordinate with colleagues on all event logistics to ensure high-end production.

- Emcee events, as needed and requested

10% Crisis Communications:

   - Develop and implement crisis communication strategy and plan for (immediate, emerging, sustained) weather-related and other emergency events, keeping clear and prompt communication with stakeholders. Counsel management on risks and develop appropriate responses by audience.  Keep plans current and evaluate after an event to revise plans when needed. Assist as the on-site communications leader for all weather-related events.

10% Studio Productions, Media Training, Video Content Creation:

   - Create and manage a studio environment (“MUSC Live”) for enterprise communication updates, ensuring high-quality production of live and recorded content.

-Capture iPhone recorded ‘man on the street’ footage, b-roll, etc. for internal/external use across the team

-Lead media spokesperson training.

   - Develop physician and other videos

   - Train internal physician liaisons on best practices for capturing high-quality videos, enhancing overall content quality.

5% Playbook Development:

   - Develop a comprehensive playbook(s) to guide how to run effective events that can be used as a reference for future planning and execution.

5% Collaboration and Stakeholder Engagement:

   - Work closely with various departments to ensure alignment of communication strategies, messaging and voice toward goal achievement.

   - Foster strong relationships with key stakeholders to facilitate effective communication that produces the intended outputs and outcomes of objectives and strategies.

Preferred Qualifications:

- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.

- 8+ years of experience in media, production, communications, event management, or related roles.

- Strong writing, editing, and presentation skills. Proficiency in AP Style is a plus.

-Excellent PowerPoint skills.

- Proven experience in crisis communications and event planning.

- Excellent organizational skills and diligence.

- Ability to work under pressure, meet tight deadlines, and adapt to changing circumstances.

- Proficiency in video production and editing software.

Required Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experience

Additional Job Description

Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees