UNIV - Administrative Coordinator I - Department of Medicine: Division of Infectious Diseases

Job Description Summary

The primary purpose of this position is to work with the outpatient parenteral antimicrobial therapy (OPAT) group (currently comprised of an infectious disease PharmD, RN, and APP) and telehealth ID (Tele-ID) group (currently comprised of infectious disease providers including physicians and APP). This position directly reports to the Tele-ID and OPAT director. The administrative coordinator will work with both infectious disease groups to help coordinate patient care through direct patient communication, communication between providers and care groups, and data entry.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC000972 COM DOM Infectious Diseases CC

Pay Rate Type

Hourly

Pay Grade

University-05

Pay Range

38,985.00 - 55,559.50 - 72,134.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties:

20% - The Administrative Coordinator will be expected to review/monitor patient lab studies (such as complete metabolic panel and complete cell count) while the patient is receiving intravenous antimicrobials and triage results to appropriate groups or providers. These results will be retrieved through EPIC resulting (if an MUSC lab is used) and via fax (if a non-MUSC lab is used). The coordinator will also ensure all lab results are integrated into Epic for documentation purposes. 

20% - The Administrative Coordinator, under the direction of the OPAT team, will communicate directly with patients via telephone and/or MyChart. The Administrative Coordinator will serve as the liaison for outpatient and inpatient tele-encounters between Tele-health and providers.  This includes communicating with Telehealth staff on Teams, reaching providers if needed, and updating outpatient schedule with changes.

20% - The Administrative Coordinator will manage/organize the inpatient consultation schedule for up to 8 patients per day and 40 patients per week. Ensuring schedule is appropriate for specific provider and all slots are being filled for maximum coverage. The Administrative Coordinator will assist in confirming outpatient tele encounters by contacting the patient by phone or MyChart within 72 hours of their scheduled appointment.

15% - The Administrative Coordinator will assist in managing the OPAT patient list with the OPAT team. This will include adding names to existing patient lists within EPIC and entering patient data into a database (currently REDCap™). Upon transition to use of an EPIC OPAT Navigator tool, the coordinator will be expected to learn this technology to enter appropriate patient data into the system for monitoring purposes and quality improvement.

10% - The Administrative Coordinator will confirm that appropriate consultation documentation from the provider was filed into the patient’s electronic health record upon completion of the consult.

10% - The Administrative Coordinator will receive/return tele-related phone calls from patients or providers and triage messages to providers as appropriate through EPIC messaging.

5% - The Administrative Coordinator will assist in improving coordination of care for patients transitioning from the hospital to the ambulatory setting. This includes identifying the patient’s Home Health and Infusion Companies with contact person(s). This information will be documented in EPIC.

Additional Job Description

Minimum Requirements: A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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