UNIV - Property & Liability Insurance Coordinator - Insurance Services

Job Description Summary

The Property & Liability Insurance Coordinator provides technical and professional services to the Property and Liability Division within the Office of Insurance Services. This position assists with the complex administration of MUSC and MUSC Health System’s extensive insurance programs (including MUHA, MCP, the Regional Health Network, faculty and physician’s practice plans, and other affiliated organization). Responsibilities include coordinating coverage, property and liability claims, and certificates as needed, while liaising with internal and external partners to facilitate those activities. This position reports to the Property & Liability Insurance Manager.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC001360 INSURANCE PROGRAMS

Pay Rate Type

Salary

Pay Grade

University-06

Pay Range

46,655.00 - 66,488.00 - 86,321.000

Scheduled Weekly Hours

40

Work Shift

Job Description

 Insurance Policy Coordinator 25%

• Assist in acquiring and maintaining adequate coverage for all lines of insurance for MUSC and/or MUSC Health System (including MUHA, MCP, the Regional Health Network, faculty and physicians’ practice plans, and other affiliated organizations) and in support of Insurance Services shared service agreements.
• Assist in the annual preparation and compilation of policy specific insurance applications and documents for insurance policy renewals. Ensure applications for renewal or new coverage are timely, complete, and accurate. Review each renewed insurance policy and endorsement for completeness, assess any changes to determine the impact and request explanation or clarification from insurance carriers.
• Act as liaison between all MUSC and/or MUSC Health parties (Real Estate, Finance, individual departments, etc.) and insurance carrier representatives to assess coverage needs and address questions and/or concerns. Implement policy changes as needed. 
• Manage frequent updates to multiple professional liability policies. Collaborate with multiple departments (Medical Staff Office, Onboarding, HR, individual departments) to ensure accuracy of changes.

Claims Coordinator   25%            

• Assist in processing and monitoring property and non-professional liability insurance policy claims from notification of potential claim to closure for MUSC and MUSC Health (including MUHA, MCP, the Regional Health Network, faculty and physicians’ practice plans, and other affiliated organizations) and in support of the Insurance Services shared service agreements. 
• Initiate investigations of agency claims and respond to requests from insurance carriers for additional information and/or required documentation for pending claims. Ensure accurate and timely documentation is gathered and included in claim submissions to facilitate timely reimbursement of claims. Facilitate and attend adjuster site visits/inspections at loss locations. Provide technical and professional assistance in claims investigations, claims settlements, discovery, and trial processes.
• Act as a liaison between all MUSC and/or MUSC Health System injured parties (Engineering and Facilities, Human Resources, Legal, individual departments, etc.), and insurance carrier representatives, adjusters, and consultants. Act as a liaison during the discovery and trial processes between individuals affiliated with MUSC and/or MUSC Health System and outside counsel representing MUSC and/or MUSC Health System.
• Assist in preparing grant applications and documentation for federal and state disaster assistance.

Contract Review and Proof of Coverage 25%

• Review agreements, contracts, and leases for MUSC and/or MUSC Health System (including MUHA, MCP, the Regional Health Network, faculty and physicians’ practice plans, and other affiliated organizations) for insurance provisions to ensure adequate coverage and/or compliance with existing coverage.  
• Assist with insurance assessments for student and employee special events. Review related contracts and activities to determine additional coverage needs.
• Manage distribution of Certificates of Insurance to internal and external recipients for all lines of coverage. Respond to frequent requests for professional liability certificates. Prepare or request certificates from insurance brokers as needed.
• Assist with providing verification of Professional Liability coverage for MUSC and MUSC Health System medical personnel.

Data Management 20%

• Utilize claims management system for tracking claims. Ensure accurate claims data is documented and maintained in claims management system for analysis and dashboard reporting. Prepare reports as requested.
• Ensure active and expired insurance policy documents, renewal documents, and underwriting data is maintained in insurance database.
• Maintain detailed and complex spreadsheet databases of all scheduled property (building and contents values, sq footage, etc.) and various policies with up-to-date information. 
• Manage frequent updates to multiple professional liability rosters and maintain with up-to-date information.

Other duties as required 5%

• Other duties as required. Carries out special projects, serves on various committees as needed, and performs assignments as directed by the Property & Liability Insurance Manager and Insurance Services Leadership. This position is considered an essential position.

Knowledge, Skills, and Abilities

Knowledge of laws, regulations, policies, and procedures relevant to insurance. Ability to interpret and apply applicable laws, regulations, policies, and procedures. Employee should be familiar with the S.C. Tort Claims Act.

Strong Data Analysis skills.

Ability to establish and maintain effective working relationships. Ability to communicate effectively, both orally and in writing. Excellent customer service, verbal, and written communication skills. Strong planning and organizational skills. 

The individual in this position must have initiative, be customer service oriented and highly motivated.

The work environment requires flexibility and adaptability to change. Position may require occasional travel for property site visits and meetings with external stakeholders.

Employee works under the direct guidance of the Property & Liability Manager but must be able to work independently with latitude to use discretion and sound judgment in making decisions.

Additional Job Description

Minimum Requirements: A bachelor's degree and two years relevant program experience. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees