UNIV-Student Services Program Coordinator II - College of Nursing

Job Description Summary

The Undergraduate Program Coordinator (UPC) serves as the academic coordinator for the College of Nursing undergraduate programs, including the online, RN-BSN program and on-campus, ABSN program. This role is responsible for student advisement, student related program initiatives, program orientations, student focused events, database management, and statistical data entry, tracking, and reporting. The UPC serves as a resource to prospective students, current students, and alumni for their respective programs, focusing on student recruitment, retention, and alumni relations. This role works collaboratively with all Student Services staff and CON faculty to support student enrollment, progression, and success.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC001079 CON Office Of Academic Affairs

Pay Rate Type

Salary

Pay Grade

University-05

Pay Range

Scheduled Weekly Hours

40

Work Shift

Job Description

Minimum Requirements (Education, Work Experience, Licensure, Registry and/or Certifications): 
A bachelor's degree and one-year experience in student services programs. 

Preferred: 
• A bachelor's degree and two years' experience in academic/student services programs.  
• This position requires ability to manage multiple tasks concurrently. 
• Must be self-directed. 
• Must be able to create reports that are thorough, accurate, appropriate, and timely. 
• Ability to communicate effectively with external agencies (within SC and across the U.S) is critical. 
• Extensive knowledge of academic environment and management of policies and procedures is essential to successfully perform the duties of this position. 
• Experience working with students. 
• Effective interpersonal skills are required in order to communicate, both orally and in writing with various agencies, faculty, staff, and students. 
• Must maintain strict confidentiality at all times. 

Job Responsibilities: 
1.    Manages the advisement and course progression for CON undergraduate students through the University Student Information System and other systems that may be required. Responsible for managing plans of study, course activations, monitoring progression, and ensuring registration is accurate each semester. Works directly with CON leadership to evaluate, plan, and produce a student experience that focuses on support and success while also promoting accountability and professionalism. Triages initial communication related to student academic, clinical, and personal issues, elevating issues to appropriate leadership, when necessary. Collaborates closely with University resources (CAE, CAPS, Financial Aid, Student Health, Student Accounting, etc.) to resolve student issues and connect them with support as necessary. Participates on committees related to undergraduate students and programs. (25%)
2.    Completes recruitment and admissions duties related to the undergraduate programs. Works closely with the CON student recruiter and leadership to attend recruitment events and meet with prospective students, educating them about undergraduate admission requirements, programs, and application deadlines. Assists with unofficial transcript evaluations, as needed. Collaborates with student ambassadors to deliver a quality experience to potential students. Manages admissions work through the centralized application system, NursingCAS, also serving as a CON SuperUser for the system. Reviews verified applicants’ required admission information and prepares applicants’ profiles for review by the faculty admissions committee. Provides initial review of resumes, references, and essay, making comments for faculty consideration. Ensures electronic admission packets include all necessary information, decisions are reflected accurately and distributed to applicants in a timely manner. Tracks admission numbers through the entire application cycle to report to program leaders. (25%)
3.    Plans and executes student focused events for the undergraduate program, including program orientations, mini-orientations, Stethoscope ceremonies, receptions, luncheons, etc. Assists with College of Nursing ceremonies, including Convocation & Pinning, participating in University Commencement as well. Manages undergraduate student awards and recognitions. (20%)
4.    Manages communication efforts related to undergraduate students and alumni, including but not limited to employment plans, graduate school enrollment, NCLEX success, professional outcomes, employment satisfaction, promotion, etc. Coordinates NCLEX registration review and oversees the endorsement process to the SC Board of Nursing and other applicable boards of nursing. (15%)
5.    Coordinates and executes other duties as assigned, including but not limited to the following. Ensures accuracy of undergraduate program material on the website, including calendar dates, schedules, room assignments, admission criteria, application deadlines, etc. Works with Director of Communications and Marketing on student profiles and to acknowledge and celebrate student success and achievement. Assists with accreditation. Assists with quality improvement initiatives. Collaborates with University offices, community partners, and anyone who contributes to the mission and vision of the CON as needed. (15%)
 

Additional Job Description

Minimum Requirements: A bachelor's degree and one year experience in student services programs. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Frequent) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 50 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent) Additional New Requirements: Computer literacy.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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