Apheresis Quality Program Manager

Job Description Summary

Apheresis Quality Program Manager

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000457 CHS - Hemapheresis (Main)

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

The Quality and Safety Manager II for the Hemapheresis Department reports to the System Director of Quality and Safety for the Cancer ICCE.  The Quality and Safety Manager is responsible for providing programmatic quality oversight of all activities in Hemapheresis that support daily clinical care as well as accreditation, regulatory, and audit requirements to ensure compliance with all applicable regulatory agencies (FDA, FACT, NMDP, AABB, etc).

The position is responsible for all quality aspects in collection of cellular products to support the blood and marrow transplant and cellular therapy program including clinical trials and external product manufacturer guidelines.  This position will work closely with the Blood and Marrow Transplant and Cellular Therapy (BMTCT) Quality and Accreditation Manager to assure compliance with Foundation for the Accreditation of Cellular Therapy (FACT) standards and other quality measures identified by program leadership are met.

Responsibilities also include analysis of quality and performance improvement activities including coordination and collection of data, analysis, and trending of required regulatory indicators (internal and external), process measures and clinical outcomes measures.  The manager is also responsible for providing or ensuring adequate staff education, training and competency, and maintaining up-to-date knowledge of all relevant standards, rules, and regulations and promoting regulatory readiness and ongoing accreditation compliance. 

Additional Job Description

Bachelor’s degree in a health-related field and a minimum of seven (7) years of experience with strong knowledge in quality and performance improvement or a master’s degree in a health-related field and five (5) years of healthcare experience with strong knowledge in quality and performance improvement.

Experience with Apheresis and Transfusion Services, cell therapy/ stem cell transplantation, bone marrow transplant, hem/onc, laboratory medicine, and/or regulatory compliance/quality assurance preferred.

Registered Nurse, Clinical Laboratory Specialist, or Medical Technologist (ASCP) preferred

Certification as Certified Professional in Healthcare Quality (CPHQ) or Patient Safety preferred, Experience with LEAN/Six Sigma required and certification preferred. Experience with Just Culture required, certification preferred.

Computer/internet skills and familiarity with MS Office products (Word, Excel, PowerPoint, Access, etc.) essential. 

Physical Requirements

1) (C) Continuous – 6-8 hours per shift; 2) (F) Frequent – 2-6 hours per shift; 3) (I) Infrequent – 0-2 hours per shift Ability to perform job functions while standing. (F) Ability to perform job functions while sitting. (F) Ability to perform job functions while walking. (F) Ability to climb stairs. (F) Ability to work in confined/cramped spaces. (I) Ability to work indoors. (C) Ability to work outside in temperature extremes. (I) Ability to work from elevated areas. (I) Ability to walk long distances between various buildings (F). Ability to perform job functions from kneeling positions. (I) Ability to bend at the waist. (C) Ability to twist at the waist. (F) Ability to squat and perform job functions. (F) Ability to perform “pinching” operations.

(F) Ability to perform gross motor activities with fingers and hands. (C) Ability to perform firm grasping with fingers and hands. (C) Ability to perform fine manipulation with fingers and   hands.

(C) Ability to reach overhead. (F) Ability to fully use both hands/arms (C). Ability to perform repetitive motions with hands/wrists/elbows and shoulders (F). Possess good finger dexterity (C). Ability to fully use both legs. (C) Ability to use lower extremities for balance and coordination. (F) Ability to reach in all directions. (F) Ability to lift and carry 30 lbs. unassisted (F). Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted (I). Ability to lift from 36” to overhead 15 lbs. (I). Ability to push/pull objects to 30 lbs. unassisted (F).Ability to maintain vision 20/40 corrected (C). Ability to see and recognize objects close at hand (C). Ability to maintain hearing acuity, with correction (C). Ability to perform gross motor functions with frequent fine motor movements (C). Ability to work in a latex safe environment (C).Ability to determine distance/relationship between objects; depth perception. (C) Good peripheral vision capabilities. (C) Ability to deal effectively with stressful situations. (C) Ability to work rotating shifts or weekend shifts (C/F) Ability to work overtime as required.  (F)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees