Assistant Director Engagement and Operations

Job Description Summary

Implementation of development plans and programs for at-risk and disengaged cohorts within the workforce, using best practices in organizational engagement and strategic initiatives, and organizational development to reduce engagement and retention gaps. Improvement and support of ongoing community engagement strategies, including but not limited to partnerships with the Charleston RiverDogs and South Carolina Stingrays.
Responsibilities include communications, engagement, and outreach; strategic communication (website, communications, and marketing) and outreach (internal, including Regional Health Networks, and external); social and engagement programs and event planning for office programs such as enterprise observations, and engagement coordination.
Coordination of strategic logistics, timelines, and other planning processes related to organizational engagement and strategic initiative, with a focus on faculty, nursing, and the Regional Health Network workforce.

Creation and maintenance of a repository with targeted action matrices and other strategic planning data and materials, serving as a key stakeholder for organizational engagement and retention across the Enterprise.

Improvement and support of ongoing engagement and retention strategies for MUSC Health Regional Health Networks (RHNs) and affiliates, focusing on strategic initiatives, organizational engagement, and accessibility.

Fulfillment of responsibilities as assigned as a member of the MUSC Division of Organizational Engagement and Excellence.

This is a highly forward-facing, customer-service-oriented role requiring strong interpersonal skills, adaptability, and schedule flexibility.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005541 SYS - Organizational Engagement & Excellence

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

Implementation of development plans and programs for at-risk and disengaged cohorts within the workforce, using best practices in organizational engagement and strategic initiatives, and organizational development to reduce engagement and retention gaps. Improvement and support of ongoing community engagement strategies, including but not limited to partnerships with the Charleston RiverDogs and South Carolina Stingrays.

Responsibilities include communications, engagement, and outreach; strategic communication (website, communications, and marketing) and outreach (internal, including Regional Health Networks, and external); social and engagement programs and event planning for office programs such as enterprise observations, and engagement coordination.

Coordination of strategic logistics, timelines, and other planning processes related to organizational engagement and strategic initiative, with a focus on faculty, nursing, and the Regional Health Network workforce.

Creation and maintenance of a repository with targeted action matrices and other strategic planning data and materials, serving as a key stakeholder for organizational engagement and retention across the Enterprise.

Improvement and support of ongoing engagement and retention strategies for MUSC Health Regional Health Networks (RHNs) and affiliates, focusing on strategic initiatives, organizational engagement, and accessibility.

Fulfillment of responsibilities as assigned as a member of the MUSC Division of Organizational Engagement and Excellence.

This is a highly forward-facing, customer-service-oriented role requiring strong interpersonal skills, adaptability, and schedule flexibility.

Minimum Training and Experience Requirements:  Bachelor's degree or equivalent, and 7 years of experience including two years of management experience

Preferred Qualifications:

Master’s degree in business or a healthcare related field and 1-3 years of academic healthcare related experience, including data collection & management, stakeholder engagement and retention strategies in an academic health science center setting highly desired.

Ability to build, maintain and manage collaborative relationships and initiatives across the MUSC enterprise.

Ability to design, implement and monitor projects that enhance enterprise-wide strategic goals related to organizational engagement & retention.

Strong project management, problem-solving, organizational and communication skills (oral and written).

Physical Requirements: Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/20 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Frequent) Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

Additional Job Description

Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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