Associate Chief Revenue Cycle Officer (ACRO)

Job Description Summary

The Associate Chief Revenue Cycle Officer (ACRO) for Medical University of South Carolina Health Enterprise (MUSC Health) is responsible and accountable for the leadership and financial strength stemming from revenue cycle operations across the entire spectrum of MUSC Health. The Revenue Cycle is a critical component of the overall financial performance of a continuously growing enterprise, and it is essential that it operates with efficiency, effectiveness, and a track record of sustained positive patient experience and employee engagement. Maintaining an ongoing collaborative and cohesive effort to integrate front-to-back revenue cycle operations across the enterprise is an integral part of the overall vision and mission of MUSC Health. It is essential that this role perform with the highest level of professionalism.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Unclassified

Cost Center

CC002357 SYS - Revenue Cycle Administration

Pay Rate Type

Salary

Pay Grade

Health-00

Scheduled Weekly Hours

40

Work Shift

Job Description

The Associate Chief Revenue Cycle Officer (ACRO) for Medical University of South Carolina Health Enterprise (MUSC Health) is responsible and accountable for the leadership and financial strength stemming from revenue cycle operations across the entire spectrum of MUSC Health. The Revenue Cycle is a critical component of the overall financial performance of a continuously growing enterprise, and it is essential that it operates with efficiency, effectiveness, and a track record of sustained positive patient experience and employee engagement. Maintaining an ongoing collaborative and cohesive effort to integrate front-to-back revenue cycle operations across the enterprise is an integral part of the overall vision and mission of MUSC Health. It is essential that this role perform with the highest level of professionalism.

In addition, this ACRO has direct accountability for the following domains within the Revenue Cycle:

• Hospital Patient Accounting (HPA) – ensuring timely and accurate billing, collections, and financial reporting.
• Professional Patient Accounting (PPA) – oversight of physician billing and collections functions.
• Patient Financial Services – leadership of patient account resolution, financial counseling, and service excellence in patient billing interactions.
• Cash Posting and Special Billing – ensuring the integrity of payment posting processes and the accurate management of specialized billing arrangements.

Additional Job Description

Minimum Requirements:

Bachelor’s Degree required and fifteen (15) years of healthcare work experience in the revenue cycle, ten (10) years of experience in a progressive healthcare management role, preferably at a director level.  Master’s Degree preferred.  Epic experience highly desirable.

Extensive knowledge of healthcare operating systems and online applications.

Knowledge and understanding of strategic and business planning concepts, practices, and implementation.

Ability to effectively communicate to diverse groups in a variety of mediums (written, oral, presentation).

Advanced interpersonal skills to lead and experience working collaboratively and effectively with multi-disciplinary, cross-functional teams, and with executives, providers, and staff at all levels.

Must be able to manage politically sensitive situations.

Must be able to work in a fast-paced environment and take appropriate autonomous action.

Ability to effectively interact with executive leadership to achieve goals.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees