Certified Medical Assistant (CMA/CCMA) – Neurology Clinic

Job Description Summary

The Certified Medical Assistant (CMA) reports to the Outpatient Clinic Manager and works under the direct supervision of a Registered Nurse. The CMA performs multi-skilled clinical and administrative duties to support a decentralized, patient-centered approach to care and achieve optimal patient outcomes. This position assists physicians with examinations and treatments, coordinates patient care activities, and promotes a positive patient experience while adhering to established policies, procedures, and quality standards.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC001898 MCRC - Lancaster Neurology

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

Essential Duties and Responsibilities

Clinical Responsibilities

• Assist physicians and healthcare providers with patient examinations, treatments, and minor procedures.
• Interview patients and obtain medical histories and other relevant health information.
• Measure and document vital signs, including blood pressure, pulse, temperature, height, weight, and oxygen saturation as appropriate.
• Identify and communicate abnormal findings or patient concerns to the physician or supervising nurse and document findings accurately.
• Record patient information, assessments, and clinical activities in the electronic medical record (EMR) according to established guidelines.
• Collect, prepare, and process laboratory specimens as directed.
• Perform minor diagnostic tests and administer treatments under the supervision of licensed healthcare professionals.
• Prepare examination and treatment rooms and ensure equipment and supplies are available and functioning properly.
• Sterilize medical instruments and maintain infection prevention and control standards.
• Assist in educating patients regarding procedures, treatments, medications, and follow-up care instructions.

Administrative Responsibilities

• Welcome patients and create a supportive, professional environment.
• Maintain and update electronic health records and patient files.
• Schedule appointments and coordinate referrals, specialty consultations, laboratory services, and hospital admissions.
• Obtain prior authorizations for medications, procedures, and diagnostic testing as required.
• Relay diagnostic test results and provider recommendations to patients as directed.
• Guide patients through clinic processes and explain procedures and treatments.
• Maintain inventory and replenish examination room supplies.
• Assist with training and onboarding of new care team members related to daily office operations.

Professional Responsibilities

• Demonstrate behaviors consistent with the mission, vision, and values of the practice and organization.
• Maintain flexibility and adaptability in response to changes in systems, workflows, and patient care needs.
• Treat patients, visitors, physicians, and staff with professionalism, courtesy, and respect.
• Document all patient care activities thoroughly, accurately, and in a timely manner.
• Maintain patient confidentiality and comply with all applicable regulatory requirements.

Additional Job Description

Minimum Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program required.
• One (1) year of patient care experience preferred.
• Experience in a specialty clinic setting, preferably neurology, is preferred.

Required Certifications

Candidates must maintain one of the following certifications:

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA)
• Certified Medical Assistant through the American Medical Technologists (AMT)
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
• Medical Assistant certification through MedCA
• Certification through the National Association for Health Professionals (NAHP)

In addition, candidates must possess:

• Current American Heart Association (AHA) Basic Life Support (BLS) Certification, or
• Current American Red Cross BLS for Healthcare Providers Certification

Knowledge, Skills, and Abilities

• Knowledge of medical terminology, clinical procedures, and patient care practices.
• Proficiency in electronic medical records (EMR) systems.
• Strong organizational, communication, and interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced clinical environment.
• Ability to maintain professionalism and confidentiality.
• Commitment to providing exceptional patient-centered care.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees