CMA -Tele- Presenter

Job Description Summary

Job Description Summary

The Clinical Virtual Patient Coordinator, CMA coordinates and delivers professional, clinical, quality, and educational services within the MUSC Strategy and Virtual Solutions team. This role reports to the Director of Strategy and Virtual Solutions, with oversight by the Executive Medical Director. The Clinical Virtual Patient Coordinator, CMA, works to develop and ensure efficiency, effectiveness, and success of virtual care programs. This position provides expertise of clinical input and supervision during the strategy and design phases of Telehealth Service Development initiatives. This role ensures successful transition of the clinical components of new services as they enter into the implementation phase of operations. This role is responsible for communicating follow-up clinical results and related health education to patients, providers, and practices. This position also processes patient referrals as request

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004498 CHSCorp - Telestroke

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Description

Provides patient/family centered care, acting as partner and adviser, assists and supports patients and families to optimally manage their health care, respecting their culture and values, individual needs, health goals and treatment preferences. Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may be present with complex problems or potentially life threatening conditions. Uses critical thinking in clinical problem-solving relative to the scope of practice, knowledge, competency, and experience. Assists medical staff with preparation, examination, and procedure to include interviewing/screening patients to obtain personal data and chief complaint, documentation for records, and vital signs. Performs telephone and in-person screenings. Participates in recording and reporting responsibilities; documents findings relevant to patients health care status or plan of care, documents accurately and consistently in accordance with approved policies/procedures. Prioritizes and documents patient incoming phone calls, as assigned, regarding medications, medical conditions, and reviews with provider as needed for orders or changes. Cleans and stocks examination rooms and/or other supply areas. Documents all patient care delivered in the medical record according to the medical center policy.

Additional Job Description

High school diploma or equivalent.  Completion of an accredited medical assistant program with six months of CMA/RMA experience required. Must be certified through the American Medical Technologist (AMT) or American Association of Medical Assistants (AAMA) or National Health career Association (NHA) or Med CA as a Certified Clinical Medical Assistant (CCMA),  Certified Medical Assistant (CMA), or National Association for Health Professionals (NAHP). A current CPR card is required; either an American Heart Association Basic Life Support (BLS) for Healthcare Providers card or an American Red Cross Professional Rescuer card. Ability to demonstrate commitment to patient centered care philosophy as evidenced by effective communications skills, professional demeanor, and excellent interpersonal skills. Ability and motivation to articulate and support departmental philosophy of excellent guest relations. Must communicate effectively both verbally and in writing. Must be computer literate.
Current Basic Life Support (BLS) required, either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees