Communications Specialist II-Health

Job Description Summary

Job Description Summary
Coordinates telecommunications services for an assigned geographic area of the state or performs advanced operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings. Answers service-related calls for the operations center. Resolves system problems by phone or places service orders for subsequent repairs. Coordinates telecommunications services within the assigned area. Serves as liaison with vendor and agency coordinators to ensure efficient service. Reviews and verifies monthly charges; determines departmental costs.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000796 COL - Cashiering (DMC)

Pay Rate Type

Hourly

Pay Grade

Health-23

Scheduled Weekly Hours

40

Work Shift

Job Description

• Job Description

  Coordinates telecommunications services for an assigned geographic area of the state or performs advanced operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings. Answers service-related calls for the operations center. Resolves system problems by phone or places service orders for subsequent repairs. Coordinates telecommunications services within the assigned area. Serves as liaison with vendor and agency coordinators to ensure efficient service. Reviews and verifies monthly charges; determines departmental costs.

• Additional Job Description

  Additional Job Description

  Education: High School Degree or Equivalent Work Experience: 1 year

  Physical Requirements 

  • Mobility & Posture 

  • Standing: Continuous 

  • Sitting: Continuous 

  • Walking: Continuous 

  • Climbing stairs: Infrequent 

  • Working indoors: Continuous 

  • Working outdoors (temperature extremes): Infrequent 

  • Working from elevated areas: Frequent 

  • Working in confined/cramped spaces: Frequent 

  • Kneeling: Infrequent 

  • Bending at the waist: Continuous 

  • Twisting at the waist: Frequent 

  • Squatting: Frequent 

  • Manual Dexterity & Strength 

  • Pinching operations: Frequent 

  • Gross motor use (fingers/hands): Continuous 

  • Firm grasping (fingers/hands): Continuous 

  • Fine manipulation (fingers/hands): Continuous 

  • Reaching overhead: Frequent 

  • Reaching in all directions: Continuous 

  • Repetitive motion (hands/wrists/elbows/shoulders): Continuous 

  • Full use of both legs: Continuous 

  • Balance & coordination (lower extremities): Frequent 

  • Lifting & Force Requirements 

  • Lift/carry 50 lbs. unassisted: Infrequent 

  • Lift/lower 50 lbs. from floor to 36”: Infrequent 

  • Lift up to 25 lbs. overhead: Infrequent 

  • Exert up to 50 lbs. of force: Frequent  

  • Examples: 

  • Transfer 100 lb. non-ambulatory patient = 50 lbs. force 

  • Push 400 lb. patient in wheelchair on carpet = 20 lbs. force 

  • Push patient stretcher one-handed = 25 lbs. force 

  • Vision & Sensory 

  • Maintain corrected vision 20/40 (one or both eyes): Continuous 

  • Recognize objects (near/far): Continuous 

  • Color discrimination: Continuous 

  • Depth perception: Continuous 

  • Peripheral vision: Continuous 

  • Hearing acuity (with correction): Continuous 

  • Tactile sensory function: Continuous 

  • Gross motor with fine motor coordination: Continuous 

  • Selected Positions: 

  • Olfactory (smell) function: Continuous 

  • Respirator use qualification: Continuous 

  • Work Environment & Conditions 

  • Effective stress management: Continuous 

  • Rotating shifts: Frequent 

  • Overtime as required: Frequent 

  • Latex-safe environment: Continuous 

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 1 year

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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