CT/MRI Procedural Scheduler

Job Description Summary

The Procedural Scheduler provides general clerical support in an imaging modality. Responsibilities include, but are not limited to, answering phones, operating computers, scheduling appointments, screening patients, giving written and verbal instructions to patients, and requesting prior imaging. The Scheduler coordinates the services of the advanced imaging departments of MUSC Physicians by working with technologists, radiologists, referring doctors/clinics, front desk, and schedulers in the services of radiology. The Scheduler reports to the Supervisor or Manager of specific scheduling modality.

Full Time - Downtown Charleston

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002354 CHS - Radiology ICCE Administration

Pay Rate Type

Hourly

Pay Grade

Health-23

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

Schedule

Full Time - Mon-Fri 8:30a-5:00p

Responsibilities

• Answer phones and respond to scheduling inquiries, taking calls for the department as needed.
• Schedule patient MRI and CT appointments based on modality availability and physician orders; work with requesting providers to find the best solution for add-on patients.
• Operate scheduling/EHR computer systems to enter and manage appointment records; assist with data entry of patient electronic medical records (EPIC).
• Screen patients for exam eligibility (e.g., contraindications, allergies, implants, pregnancy status, mobility).
• Provide patients with verbal pre-exam instructions and respond to questions with clear, accurate information about their radiology procedure and aftercare.
• Confirm, remind, and reschedule appointments, communicating changes to patients and staff; work with patients who show up late on finding a solution to get them back on the schedule.
• Coordinate with technologists and radiologists as needed on scheduling workflow and procedures; assist in daily operations of the advanced imaging department, including looking ahead on imaging schedules for possible issues.
• Communicate any issues to the appropriate modality and/or Modality Supervisor.
• Provide the highest level of patient satisfaction by promptly and courteously responding to the needs and requests of patients, visitors, and the public; assist other areas with patients as needed.
• Maintain accurate, HIPAA-compliant records.
• Perform other clerical or support duties as needed by radiologists, technologists, and site management.

Additional Job Description

Education: High School Diploma or Equivalent (GED) required.

Experience: Prior work experience in a medical office or advanced imaging department preferred. Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers, and establish and maintain effective relationships with others.

Why Join US

• Competitive compensation + incentives
• Flexible scheduling options
• Supportive team environment
• Opportunities for growth and specialization
• Modern equipment and technology

Apply Today

Take the next step in your career—apply today to join a team committed to excellence in patient care.

(NOTE:  The following descriptions are applicable to this section:  1) Continuous – 6-8 hours per shift; 2) Frequent – 2-6 hours per shift; 3) Infrequent – 0-2 hours per shift) 

Ability to perform job functions while standing. (Infrequent) 

Ability to perform job functions while sitting. (Frequent) 

Ability to perform job functions while walking. (Infrequent) 

Ability to climb ladders/step stools.  (Infrequent) 

Ability to work indoors. (Continuous) 

Ability to work from elevated areas, specifically step stools. (Infrequent) 

Ability to work in confined/cramped spaces. (Infrequent) 

Ability to perform job functions from kneeling positions. (Infrequent) 

Ability to bend at the waist. (Frequent) 

Ability to twist at the waist. (Frequent) 

Ability to squat and perform job functions. (Infrequent) 

Ability to perform ‘pinching’ operations. (Frequent) 

Ability to fully use both hands/arms. (Continuous) 

Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) 

Ability to fully use both legs. (Continuous) 

Ability to reach in all directions. (Continuous) 

Possess good finger dexterity. (Continuous) 

Ability to maintain tactile sensory functions. (Continuous) 

Ability to maintain good olfactory sensory function. (Continuous) 

Ability to lift and carry, up to 200 feet, 50lbs, unassisted. (Infrequent)

Ability to lift patients and move patients to 350lbs (+/-), assisted. (Infrequent)

Ability to lift objects from floor level to height of 72 inches, to 50lbs, unassisted. (Infrequent)

Ability to lower objects, to 50lbs (+/-), from height of 72 inches, unassisted. (Infrequent)

Ability to push/pull objects/patients to 350lbs (+/-), unassisted.  (Infrequent)

Ability to maintain 20/40 vision, corrected.  (Continuous) 

Ability to see and recognize objects close at hand. (Continuous) 

Ability to see and recognize objects at a distance. (Continuous) 

Ability to match or discriminate between colors. (Continuous) 

Ability to determine distance/relationship between objects; depth perception. (Continuous) 

Good peripheral vision capabilities. (Continuous) 

Ability to maintain hearing acuity, with correction. (Continuous) 

Ability to hear and understand whispered conversations at a distance of 3 feet. 

Ability to perform gross motor functions with frequent fine motor movements.  (Continuous) 

Ability to be qualified physically (by medical personnel) for respirator use, initially and annual.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees