Director of Business Operations - MUSCP

Job Description Summary

Responsible for overseeing the operations of multiple clinical lab operations and phlebotomy draw sites. The Director participates in long-range strategic planning and short range implementation to ensure sites are managed in a consistent manner that embraces patient-centered service, service excellence standards and utilizes efficient operations processes. In addition to providing operational oversight, this role is a key collaborator with the relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technology and solutions, metrics reporting, customer service, and process improvement.

Entity

Carolina Family Care, Inc. (CFC)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000094 CFC PC Lab CC

Pay Rate Type

Salary

Pay Grade

Health-35

Scheduled Weekly Hours

40

Work Shift

Job Description

Entity/Organization:  MUSC Physicians (MUSCP) 

Hours per week: 40 hours 

Scheduled Work Hours/Shift: Monday- Friday, 8:00am- 5:00pm with occasional evening and weekend responsibilities.
 
Pay Basis/FLSA: Salaried / Exempt 

Job Duties: 

Directs one or more major functional areas of a department, a department, or a business unit. Manages two or more professional and support staff including subordinate managers. More discretion and greater financial authority than lower management levels. Directs the analysis, planning, implementation, and expenditures and budget tracking of major operational projects or initiatives. Provides recommendations to the leaders throughout the organization. Leads in developing strategies and implementation plans to improve and standardize all aspects of operations. Collaborates with department/business unit leadership to support the budget process and meeting key operational goals. Collaborates with leaders to establish operating procedures, enhance clinical and non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings. Establishes department policies and procedures. This role will serve as the primary liaison for the department. Manages and influences relationships with senior management team, administrators, functional area managers and staff to achieve best in practice performance and business results.  

Degree of Supervision: 

The Director of Operations will join our multidisciplinary team and be responsible for overseeing the day-to-day operations of multiple ambulatory laboratories including serving as the main point of contact for the organization, overseeing the revenue and billing systems, coordinating facilities, directly managing clinical and non-clinical staff.  The Director will oversee all quality programs to include quality control and compliance with all CLIA requirements.

Additional Job Description

Required Minimum Training and Education: 

• A Doctoral, Master's or Bachelor's degree in chemical, biological, clinical or medical laboratory science or medical technology is required.

• Nine (9) years of progressive work experience.

• Four (4) years of management experience.

• MT(ASCP) or equivalent required.

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.  Frequently lift and/or carry objects weighing 20 lbs (+/) unassisted. Lift from 36” to overhead 15 lbs.  Infrequently work in dusty areas and confined/cramped spaces. 

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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