Job Description Summary

The Curating Guide, Executive Connections, reports to the Operations Manager, Executive Connections, and plays a key role in executing and facilitating local orientations/on-site visits for top-level candidates and their families. This PRN, hourly position requires strong community knowledge, local presence, and relationship-building to ensure each candidate’s experience is personalized, memorable, and reflective of the community.

Curating Guides collaborate with the Executive Connections team to gain a deep understanding of each candidate’s lifestyle preferences, family priorities, and areas of interest. Using this knowledge, the Guide provides customized on-site experiences, showcasing how candidates and their families could live, work, and thrive in the Charleston area in partnership with another Executive Connections team member.

This position requires adaptability, cultural awareness, and excellent interpersonal skills to ensure visits run seamlessly and to represent the organization with warmth and professionalism. Administrative work may be completed virtually, but all onsite visits must be conducted in person.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

PRN

Cost Center

CC005141 SYS - Executive Connections

Pay Rate Type

Hourly

Pay Grade

Health-27

Scheduled Weekly Hours

40

Work Shift

Job Description

Education & Experience

- Bachelor’s degree in Management, Communications, Hospitality, or a related field preferred.
- 3–5 years of experience in relationship management, community engagement, or hospitality.
- Experience with relocation services, community tours, or event coordination strongly preferred.

Community & Cultural Knowledge

- Resident of South Carolina for at least three years, with additional travel or cultural experience outside the state.
- Strong knowledge of Charleston and surrounding communities; civically engaged and connected to cultural, civic, social, and professional networks (e.g., arts, civic groups, book clubs, religious organizations).
- Eager to learn and stay current on new community developments, events, and opportunities.

Skills & Competencies

- Exceptional interpersonal and communication skills; trusted in diverse social settings.
- Demonstrates the ability to engage in warm, natural conversation that fosters trust and connection with candidates and their families.

- Skilled at balancing active participation with attentive listening — ensuring dialogue feels inviting and genuine without dominating the exchange.

- Creates a sense of hospitality by keeping conversations dynamic, thoughtful, and tailored to the comfort of those involved.
- Strong listening and empathy to understand and reflect candidate priorities during a major life decision.

- Strong listening and empathy to understand and reflect candidate priorities during a major life decision.
- High attention to detail; ability to remain flexible and calm in dynamic situations.
- Problem-solver by nature, able to address challenges with immediate or near-term solutions.
- Proficient in CRM/project management systems (ex. Microsoft Dynamics 365), Google MyMaps, and other technology tools.

Other Requirements

- Flexible schedule; must be available for candidate visits that may occur weekdays, evenings, or weekends.
- Must dress in business casual attire during candidate visits.
- Must own a late-model, professional four-door vehicle (within eight years), with a clean driving record and current auto insurance that meets South Carolina minimum liability requirements:

South Carolina requires you to carry a minimum of $25,000 per person for bodily injury and $50,000 for all persons injured in one accident. Property damage liability insurance pays for any damage you cause to the property of others. This not only includes damages to other vehicles but also other property, such as buildings, walls, fences, and equipment. The minimum limit in South Carolina is $25,000 for all property damage in one accident

South Carolina law requires you to carry uninsured motorists coverage equal to the minimum amounts of liability coverage (25/50/25).  There is typically a $200 deductible.

Auto insurers are required to offer you underinsured motorists coverage in South Carolina, but you are not required to purchase it.

Must agree that personal insurance will cover any damages on personal vehicles as MUHA/MUSC will not cover damages to personal vehicles should a collision occur while working. The Auto Liability policy for either MUSC or MUHA would be excess as long the vehicle was used for work purposes.
 

Job Responsibilities & Success Criteria

1. Support Onsite Visits

Responsibilities:
- Attend and support execution of the candidate and family’s curated onsite visit.
- Follow and adapt itineraries that reflect candidate preferences around lifestyle, education, culture, and recreation, ensuring a welcoming and informative experience.

Success Criteria:
- Executes itineraries tailored to each candidate’s profile.
- Provides accurate, relevant, and engaging information during the visit.
- Demonstrates flexibility to meet candidate requests or adjust plans as needed.
- Maintains professionalism, positivity, and warmth throughout the visit.

2. Brand Stewardship & Team Contribution

Responsibilities:
- Represent and strengthen the ExecConnect brand by contributing resources, connections, and insights, while actively participating in team meetings, training, and ongoing improvements to our services.

Success Criteria:
- Submits timely and accurate after-visit summaries.

-Consistently models and promotes the ExecConnect brand promise in all interactions.

-Adds valuable resources, contacts, and insights to the team archive.

-Actively participates in team meetings and trainings, applying learnings to practice.

-Provides constructive input to refine itineraries, processes, and tools.

-Demonstrates ongoing growth in community knowledge and service delivery.-

-Contributes to a collaborative culture that strives for continuous improvement and excellence.

3. Stakeholder & Candidate Experience

Responsibilities:
- Represent Executive Connections professionally to candidates, clients, and community partners.
- Collaborate with the Operations Manager and team to coordinate timing of candidate visits.
- Leverage community networks to enhance itineraries and candidate experiences.

Success Criteria:
- Candidate feedback reflects a positive, personalized, and memorable experience.
- Responds promptly and appropriately to candidate and client needs.
- Expands and utilizes personal networks to benefit candidate itineraries.

4. Flexibility & Other Responsibilities

Responsibilities:
- Adapt to changing demands of candidate visits and organizational needs.
- Contribute ideas and support initiatives that strengthen Executive Connections’ mission and impact.

Success Criteria:
- Adjusts effectively to last-minute changes in schedules or itineraries.
- Demonstrates openness to innovation and willingness to support broader team needs.
- Performs additional duties that advance organizational success.

Additional Job Description

Education: Bachelors Degree or equivalent Work Experience: 5 years for support or 0-2 years for professional

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees