HR Communications Manager

Job Description Summary

Position Description: HR Communication Manager
Job Description Summary
Responsible for developing and executing comprehensive internal communications strategies that drive employee engagement, enhance organizational understanding, and align messaging with strategic priorities. This role develops and delivers high-impact communications across multiple platforms, supports executive and leadership communications, and ensures brand consistency across all channels.

Serves as a trusted communications partner to leadership, developing compelling communication collateral, delivering polished presentations to diverse audiences crafting messaging that supports change and engagement initiatives, and managing communication channels and content. This individual uses data-driven insights to evaluate effectiveness, optimize messaging, and improve reach and engagement across diverse audiences.
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Responsibilities
1. Communications Strategy & Execution
• Develops and executes internal communications strategies and programs that influence employee engagement, organizational awareness, and alignment with key initiatives.
• Partners with executives and senior leaders to develop and deliver messaging that supports business priorities and change initiatives.
• Creates targeted communication plans for initiatives such as system updates, organizational changes, and major events.
Success Criteria:
• Demonstrated improvement in engagement metrics and communication effectiveness scores
• Clear alignment between communications and organizational strategy
• Positive feedback from leadership and stakeholders

2. Content Development & Communication Delivery
• Develops and delivers a wide range of communication collateral, including newsletters, presentations, intranet content, and social media messaging.
• Drafts, edits, and refines messaging to meet the needs of diverse audiences (clinical, academic, business, and technical).
• Ensures all materials reflect a high level of professionalism, clarity, and brand alignment.
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Success Criteria:
• High-quality, engaging, and audience-appropriate communications
• Consistent execution of polished and effective presentation materials

3. Data Analysis, Reporting & Optimization
• Gathers, analyzes, and interprets communication performance data (e.g., readership, engagement analytics).
• Translates data insights into actionable recommendations to improve communication effectiveness.
• Develop dashboards or reporting mechanisms to communicate results to stakeholders.
Success Criteria:
• Regular reporting on communication effectiveness and trends
• Data-driven improvements implemented and measurable
• Increased readership and engagement metrics

4. Digital Channels & Communication Platforms
• Manages and maintains internal communication channels, including intranet, SharePoint sites, Teams channels, newsletters, and social media platforms.
• Applies advanced knowledge of digital tools and communication technologies to optimize engagement.
• Utilizes multi-channel strategies to maximize reach and effectiveness.
Success Criteria:
• Up-to-date and intuitive communication platforms
• Increased traffic and engagement on digital channels
• Effective use of multi-channel communication approaches

5. Leadership Support & Stakeholder Engagement
• Serves as an internal communications advisor to leadership teams, supporting executive messaging, presentations, and forums.
• Collaborates with cross-functional teams, committees, and workgroups to identify communication needs and develop relevant messaging.
Success Criteria:
• Strong relationships with senior leaders and stakeholders
• Effective execution of leadership communications and events
• Timely and accurate communication of critical information

6. Oversight, Collaboration & Process Improvement
• Continuously evaluates and improves communication processes and workflows to enhance efficiency and effectiveness.
• Ensures alignment of messaging across departments, divisions, and the broader organization.
Success Criteria:
• Improved communication processes and efficiency
• Alignment across organizational messaging

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Required Qualifications
• Proven expertise in data communication and interpretation, including analyzing metrics and making strategic recommendations
• Strong presentation skills with experience developing executive-level materials
• Demonstrated ability in developing communication collateral across multiple formats and channels
• High proficiency with digital communication tools and social media platforms
• Experience managing multi-channel internal communications strategies
• Excellent writing, editing, and content development skills

Preferred Qualifications
• Experience in Human Resources or employee communications
• Experience working within healthcare systems or academic medical environments
• Familiarity with enterprise shared services models

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004071 UMA CORP ENTPR Enterprise Human Resources CC

Pay Rate Type

Salary

Pay Grade

Health-30

Scheduled Weekly Hours

40

Work Shift

Job Description

Responsible for developing and executing comprehensive internal communications strategies that drive employee engagement, enhance organizational understanding, and align messaging with strategic priorities. This role develops and delivers high-impact communications across multiple platforms, supports executive and leadership communications, and ensures brand consistency across all channels.

Serves as a trusted communications partner to leadership, developing compelling communication collateral, delivering polished presentations to diverse audiences crafting messaging that supports change and engagement initiatives, and managing communication channels and content. This individual uses data-driven insights to evaluate effectiveness, optimize messaging, and improve reach and engagement across diverse audiences.

Additional Job Description

Bachelor's degree in Communications, Journalism, Marketing or a related field and 4-7 years of related experience required.

Required Qualifications

• Proven expertise in data communication and interpretation, including analyzing metrics and making strategic recommendations
• Strong presentation skills with experience developing executive-level materials
• Demonstrated ability in developing communication collateral across multiple formats and channels
• High proficiency with digital communication tools and social media platforms
• Experience managing multi-channel internal communications strategies
• Excellent writing, editing, and content development skills

Preferred Qualifications

• Experience in Human Resources or employee communications
• Experience working within healthcare systems or academic medical environments
• Familiarity with enterprise shared services models

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees