Operations Lead Analyst

Job Description Summary

The Operations Lead Analyst supports strategic planning and performance improvement across the Ambulatory Patient Care Setting for MUSC Physicians, with a primary focus on business planning for new clinical sites and services. This role also provides analytical support to clinical and population health teams, helping drive value-based care and operational efficiency through data-informed decision-making.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002047 UMA CORP Strategic Finance and Business Initiatives CC

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Work Shift

Job Description

The Operations Lead Analyst works within the Strategic Finance & Business Initiatives Department and plays a key role in supporting strategic planning and operational performance across the Ambulatory Patient Care Setting. The primary focus of the Operations Lead Analyst is to assist with business planning for new clinical sites and services, including conducting operational assessments, forecasting volumes, modeling staffing and resource needs, and supporting implementation efforts. This role works closely with clinical, operational, and financial stakeholders to ensure new initiatives are data-informed and aligned with broader system goals. This role will also assist with operational digital platforms that track space utilization and schedule efficiency.

In addition to business planning, the Operations Lead Analyst supports the Clinical Strike Team through reporting and analytics that guide clinical and operational process improvement efforts. The role also partners with Population Health and Value-Based Savings teams to advance value-based care strategies and monitor performance across key metrics. The ideal candidate brings strong analytical skills, a deep understanding of healthcare operations, and the ability to translate data into actionable insights.

Key Responsibilities

• Lead and support business planning efforts for new ambulatory sites and services, including volume projections, resource modeling, and operational scenario modeling

• Collaborate with cross-functional teams to develop and track implementation plans for new service lines or expansions post go-live

• Provide data-driven support to the Clinical Strike Team to identify and implement clinical workflow improvements

• Analyze trends in operational and clinical data to support performance monitoring and continuous improvement

• Assist Population Health teams with value-based care initiatives, including financial impact tracking and performance analysis

• Maintain proficiency in digital tools and data platforms, including EPIC, dashboards, and operational databases such as QGenda

• Contribute to strategic initiatives that enhance care delivery, patient outcomes, and system efficiency

Preferred Qualifications

• Experience in healthcare operations, clinical planning, or business development

• Strong background in data analysis, operational modeling, or service line forecasting

• Familiarity with EPIC reporting tools (e.g., QGenda, SlicerDicer, Reporting Workbench, Clarity)

• Experience supporting value-based care or population health initiatives

• Excellent communication and collaboration skills across clinical and administrative teams

Additional Job Description

Education:  Bachelor's Degree in IT & Analytics, Healthcare Administration, Business or Related Field Required Work Experience: Minimum of 5 years of experience in business or technical analysis. Experience as a Business Analyst in the Healthcare setting preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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