Patient Access Representative I

Job Description Summary

Provides front desk administrative support to ensure efficient clinic operations and a positive patient experience, including appointment scheduling, registration, phone management, payment collection, interpreter coordination, and billing support.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000254 CHS - After Hours & Specialty Clinics - Summerville (Offsite)

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

 Clinic Hours of Operation:

• Specialty Clinics: Monday – Friday, 8:00 AM – 4:30 PM
• After-Hours Care:
  • Monday – Friday, 3:00 PM – 10:00 PM
  • Weekends & Holidays, 12:00 AM – 7:00 PM

Work Schedule:

• Rotating shifts required, including every third weekend

Example Schedule Rotations:

• Shift 1: Monday – Friday, 8:00 AM – 4:30 PM
• Shift 2: Monday – Friday, 2:00 PM – 10:30 PM
• Shift 3: Monday – Thursday, 10:00 AM – 6:30 PM; Saturday, 11:30 AM – 7:00 PM
• Shift 4: Sunday, 11:30 AM – 7:00 PM; Tuesday – Friday, 8:00 AM – 4:30 PM

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees