Program Coordinator - Case Management

Job Description Summary

The Program Coordinator – Case Management reports to the Manager of Case Management. Under general supervision, the Program Coordinator supports the RN Case Managers and Social Workers in their work with the interdisciplinary healthcare team across the continuum. The Program Coordinator coordinates payer communication, transition plan implementation, delivery of patient documentation and other duties in support of case management departmental functions.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000743 CHS - Utilization Management (Main)

Pay Rate Type

Hourly

Pay Grade

Health-23

Scheduled Weekly Hours

40

Work Shift

Job Description

This class is typically used for employees who are capable of performing the full range of professional duties in their assigned program area. Some employees serve as first-line supervisors in the less technical or specialized service delivery areas. Provides assistance in the establishment of new programs or the modification of existing programs. Conducts surveys and studies of problems and needs; makes recommendations to appropriate officials. Maintains up-to-date knowledge of the status of assigned program area(s). Reviews, evaluates and reports on assigned program area(s). Provides technical assistance and training to staff, management, the public and other governmental entities regarding assigned program area(s). Plans, supervises and participates in agency programs. Reviews the workload and operating procedures of a designated program area; determines priorities and makes staff assignments to control the workload.

Additional Job Description

High school diploma or equivalent (GED) and a minimum of five years of relevant healthcare work experience which must include experience in patient billing required; Bachelor’s degree preferred. Proficiency in speaking, understanding, interpreting, and writing medical terminology required. Advanced knowledge of MS Office Suite to include Word, Excel and PowerPoint required. Ability to speak Spanish desired. Must be personable and comfortable interacting with medical patients and their families. Requires excellent communication skills, attention to detail, and ability to work independently. Demonstrates ability to collaborate in a positive, professional manner with medical professionals. Requires ability to work alternating weekends.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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