Security Officer

Job Description Summary

The Security Officer reports to the Director of Security. Under general supervision, the Security Officer monitors and provides protection and security for facilities, premises, employees, patients and visitors. This position responds to security calls within the medical center and conducts basic investigations as well as troubleshooting of the electronic visitor management system.

Skills needed include the ability to physically patrol the perimeter of the medical center and parking lot, as well as ability to communicate tactfully with the public. Knowledge of methods of security in buildings and grounds institution is preferred, and this position involves shift work and some overtime.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004855 ORBG - Security

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Work Shift

Job Description

Minimum Requirements: Must be 21 years of age. Must have a High School Diploma or equivalent. Must possess a valid Driver’s License. At least 1 year experience in Security or equivalent job functions is preferred but not required.

Physical Requirements: 1) (C) Continuous – 6-8 hours per shift; 2) (F) Frequent – 2-6 hours per shift; 3) (I) Infrequent – 0-2 hours per shift Ability to perform job functions while standing. (C). Ability to perform job functions while sitting. (C) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (I) Ability to work indoors.  (C) Ability to work outside in temperature extremes. (I) Ability to work from elevated areas. (F) Ability to work in confined/cramped spaces. (F) Ability to perform job functions from kneeling positions. (I) Ability to bend at the waist. (C) Ability to twist at the waist. (F) Ability to squat and perform job functions. (F) Ability to perform “pinching” operations. (F) Ability to perform gross motor activities with fingers and hands. (C) Ability to perform firm grasping with fingers and hands. (C) Ability to perform fine manipulation with fingers and hands. (C) Ability to reach overhead. (F) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (C) Ability to fully use both legs. (C) Ability to use lower extremities for balance and coordination.  (F) Ability to reach in all directions. (C) Ability to lift and carry 50 lbs. unassisted. (I) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (I) Ability to lift from 36” to overhead 25 lbs. (I) Ability to exert up to 50 lbs. of force. (F) Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain vision 20/40 corrected. (C) Ability to see and recognize objects close at hand or at a distance. (C) Ability to match or discriminate between colors. (C) Ability to determine distance/relationship between objects; depth perception. (C) Good peripheral vision capabilities. (C) Ability to maintain hearing acuity, with correction. (C) Ability to perform gross motor functions with frequent fine motor movements. (C) Ability to deal effectively with stressful situations. (C) Ability to work rotating shifts. (F) Ability to work overtime as required. (F) Ability to work in a latex safe environment. (C) *Ability to maintain tactile sensory functions. (C) *(Selected Positions) *Ability to maintain good olfactory sensory function. (C) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (C) (Selected Positions) *

Additional Job Description

Job Responsibilities

20% - Investigative

• The ability to operate, conduct basic investigative techniques of the electronic visitor “Raptor” management system.
• Interview and obtains detailed information from victim/witnesses to complete reports.  Information abstracted from these detailed and accurate reports provide the data for the Environment of Care Committee, the Workplace Violence Committee, the QAPI Committee and various leader request throughout MUSC Health and must be accurate.

Success Criteria:

• Reviewing information thoroughly
• Taking notes as appropriate
• Documenting all witness to the event
• Complete all reports in a timely manner

20% - Patrol

• Responds and engages with calls for service 24/7 throughout the medical centers.
• Ability to physically patrol the perimeter of the medical centers, physically able to negotiate the stairwells (ground floor – 3rd floor), and ability to conduct incoming Medicare Helicopter operations on the helipad.
• Engages in physical restraint of aggressive psychiatric patients, aggressive patients, aggressive family members and aggressive visitors.
• Recover and secure firearms, knives and other weapons from patients, families and visitors.
• Physically patrols the perimeter of the medical centers, physically able to negotiate the stairwells (ground floor – 3rd floor), and conducts incoming Medicare Helicopter operations on the helipad.
• Conducts weapon detection protocols during Gun Shot Weapon (victim) Operations in the Emergency Department.
• Check in bodies into the morgue and release to appropriate coroners and/or funeral home services.

Success Criteria:

• Response to calls in a timely manner
• Ability to properly deescalate aggressive behaviors
• Knowledge of facility to find the quickest route for calls for service
• Demonstrates the proper protocols for weapons detection
• Familiar with all Codes and ability to properly manage them
• Familiar with all policies and procedures pertaining to job function
• Maintains proper documentation for checking in and releasing bodies in the Morgue.

20% - Parking

• Performs routine patrol by foot, vehicle or assigned golfcart of the parking lots to help deter criminal activities and to assist visitors and CTM’s.
• Locates and issues tickets of offenders (CTM’s) parked in unauthorized parking areas.

Success Criteria:

• Knowledge of Parking Lot Policies and Map
• Manage parking violators and issues the appropriate ticket for the violations

20% - Professionalism

• Professionally greets patients, families, visitors and the ability to effectively communicate.
• Educates patients, families and visitors regarding appropriate services and available resources and assist with wayfinding.

Success Criteria:

• Familiar with all MUSC Services and Resources
• Maintains professional appearance according to policy
• Effectively demonstrates professionalism with patients, families, visitors and CTM’s

20% - Other

• Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient solutions to promote the desired outcomes.
• Meets key performance metrics for area and demonstrates compliance with policies/processes.

Success Criteria:

• Familiar with MUSC policies and procedures
• Ability to solve problems for desired outcomes

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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