UNIV - Administrative Assistant - Department of SCTR

Job Description Summary

The Administrative Assistant is responsible to and under the direct supervision of the SCTR Research Nexus Nurse Manager. The administrative assistant performs a wide variety of administrative duties which are essential to the efficient operation of the clinic/lab. The administrative assistant is responsible for patient registration and scheduling, maintaining a high level of customer service at all times, and other administrative activities and projects as assigned.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Research Grant

Cost Center

CC001064 COM SCTR Operations CC

Pay Rate Type

Hourly

Pay Grade

University-04

Pay Range

32,686.00 - 46,578.50 - 60,471.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Description:

The Administrative Assistant is responsible to and under the direct supervision of the SCTR Research Nexus Nurse Manager. The administrative assistant performs a wide variety of administrative duties which are essential to the efficient operation of the clinic/lab. The administrative assistant is responsible for patient registration and scheduling, maintaining a high level of customer service at all times, and other administrative activities and projects as assigned.

Job Duties:

25% Provide administrative support for the SCTR Research Nexus Clinic/Lab to include but not limited to: Communication to MUSC investigators and study teams related to clinic/lab operations, initiate the charge process for nursing, lab, PFT and standard of care, maintaining the calendar for the conference room used by the department and study teams, and perform special projects as directed by the Administrative Clinical Coordinator and managers of the clinic/lab.

25% Patient registration: ensures that patient information is accurate in all information systems, verifies and arrives patients at the point of service, generates and labels all appropriate paperwork for Standard of Care and Research Visits. Set-up patient encounter in department specific Clinical Work Fulfillment, parking validation and study team communication of patient arrival.

20% Customer service: Provide service in a timely manner that demonstrates respect, dignity, and pride. Responds to all requests in a courteous, cooperative manner. Responds to customer’s needs and makes changes that assure quality in the research clinic/lab visit.

15% General clinic/lab operations such as maintain a safe and clean environment for patients. Monitor supply need and restock areas as needed. Responsible for general supply requisition (specifically, kitchen and office supplies). Keep exam rooms stocked for general supplies. Responsible for monitoring equipment to ensure that all Biomed equipment inspections have occurred as expected and reported to the Administrative Clinical Coordinator.

10% Coordinate clinical/lab quality measure programs and documentation, specifically patient and study team satisfaction surveys. Prepare reports for presentation to staff and leadership.

5% Assume any other duties determined to be relevant to the position by supervisor.

Minimum Training and Education:

A high school diploma and at least two years’ work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience.

Minimum Requirements:

A high school diploma and two years’ work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Additional Job Description

Minimum Requirements: A high school diploma and two years work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41; or AAVMA certification. Some positions require eligibility for bonding. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to lift and carry 15# , unassisted. (Infrequent) Ability to lift objects from floor level to height of 36 inches, to 15#, unassisted. (Infrequent) Ability to lower objects, to 15 #, from height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects to 15 #, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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