UNIV - Administrative Coordinator I (Surgery Scheduler) - Department of Neurosurgery

Job Description Summary

The Department of Neurosurgery is currently recruiting for an Administrative Coordinator I (Surgery Scheduler) who will work independently, performing a variety of complex and specialized assignments and administrative duties that requires initiative, resourcefulness, problem-solving skills, independent judgment, and a detailed knowledge of the mission, responsibilities, and structure of the division. To remain efficient in this position, the candidate will need to maintain proficiency in duties associated with the clinical, teaching, and research missions of the division.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC001348 Human Resources Administration

Pay Rate Type

Hourly

Pay Grade

University-05

Pay Range

38,985.00 - 55,559.50 - 72,134.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties:

30%: Schedules surgeries for assigned neurosurgery providers. Informs patients of their time and date of surgery along with their appropriate instructions for surgery. Responsible for receiving all posting slips that are generated by the assigned department's surgeons, residents, or administrative staff. Posts the surgeries with the correct codes to the appropriate operating room on the hospital scheduling system. Acts as a liaison for patients and their families to include surgery scheduling, correspondence regarding patient expectations, outcomes, follow up, send physical therapy referrals and secure/confirm appointments, secure/confirm post op appointment, complete follow up phone note in electronic record to document follow up.

30%: Handles any changes that have taken place after the schedule has been completed, which includes taking care of cancellations, recalling patients, finding operating rooms for add-ons and emergency cases that are received. Forwards surgery information to all appropriate areas including but not limited to Medical records, financial counseling, pre-cert, PAC, administrative staff, clinical staff. Assist physicians, and staff to coordinate surgeries with the operating room scheduler. Responsible for scheduling and tracking all denials, Peer-to-Peer requests, and any other items required to ensure optimized surgical workflow.

20%: Triages incoming correspondence: Reads and channels to appropriate individual or department. Oversee administrative and maintenance of any divisional medical records documents or activities; assure access to needed medical record documentation and help with filing patient records into Epic folders. Obtains patient medical records when requested. Ensures all patient related correspondence is identified by the patient medical record. Receives and triages calls related to patient care from a variety of sources, eg, patients, families, agencies in a professional manner. Responds to inquiries from patients and physicians in a timely manner. If the call is clinical in nature, incumbent places a message in the patient's chart in to be responded to by a nurse or physician.

15%: Maintains detailed records in which all surgery and OR related data is kept regarding past, current, and future cases, equipment needs, and operating room data for each surgeon. This information is kept current and available at all times to be reviewed by faculty and staff as needed. Contacts the appropriate faculty with any available/released time by other surgeons not operating on the day, which is offered to other faculty on a first-come, first-served basis.

5%: Other duties as assigned.

Additional Skills and Abilities: Individual must possess excellent verbal and written communication skills and be able to work independently with little supervision. Prior experience with coding, surgical case creation/scheduling, obtaining prior authorization, and OR board management/utilization. Must be proactive in the performance of duties, disseminate information with clarity, and possess exceptional problem solving skills. Knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Additional Job Description

Minimum Requirements: A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees