UNIV - Community Health Worker (SC MOMs Program) - Department of Medicine: Division of Endocrinology

Job Description Summary

In support of the Maternal Fetal Medicine and Diabetes joint high risk pregnancy clinic at MUSC, the Community Health Worker is a frontline public health professional who serves as a vital link between the SC MOMs program and the community. This role is split between active community outreach, virtual and direct in-clinic patient support, and cross-functional collaboration. The ideal candidate is a trusted advocate who can navigate social determinants of health, facilitate education, and ensure patients stay engaged with their clinical care.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Research Grant

Cost Center

CC000967 COM DOM Endocrinology CC

Pay Rate Type

Salary

Pay Grade

University-GEN10

Pay Range

57,700.00 - 80,800.00 - 103,900.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties:

35% - Community Events & Outreach:

• Strategic Planning: Partner with SC MOMs leadership to develop and execute a comprehensive community events and outreach calendar.

• Engagement & Trust: Actively engage with community members to build trust and foster a deep understanding of the SC MOMs program.

• Education: Provide on-site, hands-on, and interactive training at local events; advocate for the program to increase enrollment.

• Strategic Outreach Coordination: Lead the end-to-end organization, planning, and on-site coordination of SC MOMs representation at all approved community events.

• Direct Support: Conduct home visits or designated community location as necessary to support patients.

35% - In-Clinic Support:

• Clinical Presence: Attend weekly in-person SC MOMs clinics and provide support to both virtual and telemedicine providers and staff.

• Patient Advocacy: Conduct screenings for Social Determinants of Health (SDOH) and build rapport with patients to identify and solve barriers to care.

• Retention & Follow-up: Proactively reach out to patients to confirm upcoming appointments and ancillary visits to ensure continuity of care.

• Health Promotion: Educate patients on medication compliance, treatment plan adherence, and the importance of regular screenings.

• Resource Management: Manage the inventory of perishable/non-perishable pantries and assemble "New Patient Welcome Kits."

30% - Collaboration & Coordination:

• Strategic Partnerships: Act as a liaison with the Diabetes Initiative of South Carolina to conduct outreach and screenings at designated gatherings.

• Stakeholder Relations: Partner with SC MOMs sponsors to enhance and represent the program’s overall mission.

• Care Coordination: Collaborate with healthcare providers, social services, and community partners to facilitate a highly engaged approach to patient care.

• Team Integration: Participate in team meetings and contribute to collaborative projects aimed at improving SC MOMs and state wide health outcomes.

• Reporting: Maintain clear, effective communication with internal and external leadership regarding program status and milestones.

Preferred Experience, Knowledge, Skills:

• Exceptional verbal and written skills with the ability to present information comfortably to both individuals and large groups.

• Proven ability to identify community health barriers and develop creative, empathetic solutions.

• Demonstrated success in building trust with diverse populations and clinical teams.

• Strong project management skills for planning events and managing clinic inventory.

• Ability to travel locally for community events and conduct home visits including some weekends.

• Prior experience in maternal health or diabetes management, combined with a background in community health or social services.

• Familiarity with the South Carolina healthcare landscape and community resources.

• Experience with public health forums and presentations.  

• Ability to thrive in a fast-paced, high-stress environment.

• Fast learner regarding new systems, tools, and clinical equipment.

• Proficient in basic computer applications and data entry.

• Occasional weekend attendance required.

Additional Job Description

Minimum Requirements: A master's degree and three years professional experience in human services or social services programs.

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to climb stairs. (Infrequent) Ability to climb ladders. (Infrequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to perform job functions from kneeling positions. (Frequent) Ability to crawl while performing job functions. (Frequent) Ability to bend at the waist. (Frequent) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform 'pinching' operations. (Infrequent) Possess good grip strength. Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 35 lbs., unassisted. (Frequent) Ability to lift objects, up to 35 lbs., from floor level to height of 36 inches, unassisted. (Frequent) Ability to lower objects, up to 35 lbs., from height of 36 inches to floor level, unassisted. (Frequent) Ability to push/pull objects, up to 75 lbs., unassisted. (Frequent) Ability to push/pull patients up to 300 lbs. in wheelchairs, etc., unassisted. (Frequent) Ability to lift and carry patients up to 300 lbs., assisted. (Frequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent) Ability to be qualified physically (by medical personnel) for respirator use, initially and annually.

Additional New Requirements: Ability to deal effectively with stressful situations. Ability to learn and use new processes, tools and equipment as required. Computer literacy. Ability to work overtime as required. Ability to work rotating shifts.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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