UNIV- Director of Dental Billing - Administrative Manager II - College of Dental Medicine

Job Description Summary

The Director of Dental Billing will manage and oversee all financial management functions for the college of Dental Medicine’s dental clinics. The position has oversight of both the patient and insurance collections teams and will work with those managers to create efficient processes and procedures. The individual is responsible for billing compliance and ensuring the accuracy of coding and claims filings. The individual will closely liaison with Clinical and Administrative Operations Director and the faculty members responsible for each Dental Clinic. The position reports to the Senior Director of Finance and is part of the Finance and Administration Department.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC000058 CDM Dean Finance & Administration

Pay Rate Type

Salary

Pay Grade

University-08

Pay Range

$68,397 - $97,472 - $126,547

Scheduled Weekly Hours

40

Work Shift

Job Description

35% - Manages and Oversees practice management functions for the dental clinics.   Develops strategic initiatives to meet the clinics and performance financial and billing targets. Serves as the liaison to Clinical and Administrative Operations Director and keeps them informed of clinic metrics and performance including: no show rates, density, financial performance and any other issues related to clinical productivity. Creates and manages business processes for the dental clinics ensuring proper coding, filing and billing for all dental clinics. Reviews and ensures all providers are tracked and allocated funds for their dental faculty practice (DFP) revenues. Responsible for revenue cycle and working with the Clinical and Administrative Operations Director and Senior Director of Finance on the creation of all new scheduling departments, Billing Areas, Financial Subdivisions, locations, and appointment types in EPIC.  Serves as the liaison with CDM compliance committee and any additional compliance staff.

20% - Recruits, manages, and provides staff development and training for billing departmental clinic support staff. Forecasts and analyzes revenue trends and shares these monthly with Senior Director of Finance, Assistant Dean of Finance and Clinic leadership. Supervises the billing department. The individual has two direct reports and ten additional support staff. Provides guidance to staff and helps the Clinical and Administrative Operations Director and operational managers and train and create processes for front office personnel (PSRs, Managers) that impact the revenue cycle. Monitors timekeeping requests and schedules for staff. Works directly with departmental administration and the clinic directors to maximize operational efficiencies, clinical space utilization, registration, and denials. Reviews and analyzes all practice activities with a focus on revenue, provider clinic cancellations rates, open encounters, and patient access. 

20% - Works directly with faculty, residents and midlevel clinicians and staff regarding ongoing education related to documentation, coding and compliance. Works directly with faculty, residents and mid-level clinicians and staff regarding continuing education related to documentation, coding and compliance. Provides proactive feedback and assistance to faculty, residents and mid-level clinicians related to coding, denials, and productivity. Develops reports, tools and procedures to ensure all billable services are coded, billed, and reimbursed in accordance with Dental fee schedules in a timely fashion. Works directly with faculty and staff to ensure missing charges are entered and open encounters are closed efficiently and timely. Point of contact for patients, faculty, staff, and Revenue Cycle for and billing and insurance questions.

10% - Manages and oversees reporting for the billing department. This includes reporting operational efficiencies, clinical space utilization, registration, denials, clinic, and practice revenues, and other important KPIs as determined. 

10% - Manages various departmental contracts, insurance negotiations and manages and assists in revenue cycle budget - Manages and oversees the billing contracts and provides assistances to the Assistant Dean of Finance, Senior Director and Assistant Dean of Clinical Affairs in negotiation of insurance, Medicare and Medicaid for the college.  Works with the administration and MUSC legal to execute new contracts and update existing ones.  Oversees Revenue cycle budget each fiscal year and helps to establish goals and target for clinics and the College of Dental Medicine. 

5% Other Duties as assigned.

Additional Job Description

Minimum Requirements: A bachelor's degree and five years relevant experience in administrative services, public administration or business management. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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