UNIV - Parking Attendant - Parking Management

Job Description Summary

Receives assignments and keeps the supervisor informed of activities, needs, and problems. Attends assigned parking facilities and collects parking fees. Total daily receipts and prepare reports of daily transactions. Forwards data to the business office for processing. Monitors parking facilities to ensure the safety and security of parked vehicles, reports parking violations, and abandoned vehicles. Records usage of parking facilities. May direct and/or escort patients, visitors, personnel and students to campus buildings and premises. Assists in the preparation of reports pertinent to security/parking activities. Maintains established departmental policies, procedures, objectives, quality assurance, safety, and environmental control. Cares for and maintains departmental supplies and equipment. Attends in-service training and meetings as required.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC002126 Parking Management

Pay Rate Type

Hourly

Pay Grade

University-03

Pay Range

27,510.00 - 39,207.50 - 50,905.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Purpose

Under the supervision of a Lead Parking Attendant or a Patient/Visitor Assistant Manager, the employee is responsible for cashiering in one of the MUSC patient/visitor parking facilities daily, to include at least one weekend a month. Keeps all interactions positive by limiting customer complaints; displays a good spirit of service, cooperation, and professionalism while providing quality service and exceeding customer expectations; prevents and resolves customer issues in a timely and effective manner to maintain customer confidence.

Job Responsibilities:

20% Responsible for cashiering in one of the MUSC patient/visitor parking facilities; keeps all interactions positive by limiting customer complaints; displays a good spirit of service, cooperation and professionalism while providing quality service and exceeding customer expectations; prevents and resolves customer issues in a timely and effective manner to maintain customer confidence. 

20% Responsible for preparing a remittance advice form (shift report) at the end of each shift. Reconcile shift change-fund money accurately 99.5% of the time.

20% Safely direct the traffic in parking facilities. Assist in traffic control at special events. Control traffic flow with stop/slow paddles. Watch for irregular or unusual conditions that may create security concerns or safety hazards.

15% Responsible for data entry on each exiting customer ticket. Distinguish a proper category for data entry into the fee computer by limiting cancelled transactions to less than 5% of total transactions.

10% Duties as a Parking Attendant/Cashier.

10% Responsible for maintaining work area and personal appearance.

5% Responsible for notifying the supervisor of mechanical or operational problems. Other duties as assigned

Additional Job Description

Minimum Requirements: A high school diploma or equivalent education. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to stand/walk for extended periods of time. (Continuous) Ability to lift materials up to 50 lbs, unassisted. (Infrequent) Ability to lift, drag, pull persons to safety, weighing up to 300 lbs., assisted. (Infrequent) Ability to hear and recognize various sounds within noisy background areas. (Continuous) Ability to maintain 20/40 vision in both eyes, corrected. (Continuous) Ability to climb stairs to the top floor of any building within the institution. (Infrequent) Olfactory sense must be intact in order to smell unusual odors. (Continuous) Ability to carry heavy objects, i.e. persons, a distance of 15 to 20 feet in emergency situations. (Infrequent) Ability to engage in physical confrontations with suspected offenders. (Infrequent) Ability to sit. (Infrequent) Additional New Requirements: Ability to obtain and maintain a valid driver’s license. Computer literacy. Ability to work overtime as required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees