UNIV-Practice Operations Manager, Office of Practice & Global Palliative Care -College of Nursing

Job Description Summary

The Administrative Coordinator supports the Office of Practice (OOP) and the Associate Dean for Practice, Innovative Partnerships, and Advocacy by managing the day-to-day administrative and operational functions of the OOP and College of Nursing (CON) clinical practice. This position serves as the first-line point of contact for CON practice providers and clinical partners for day-to-day operational needs and plays a central role in ensuring efficient, compliant, and well-coordinated practice operations.

This position also provides administrative and operational support to the Director of Global Palliative Care and ELNEC (End-of-Life Nursing Education Consortium) within the College of Nursing. In this capacity, the Administrative Coordinator supports global programming, educational initiatives, and international partnerships by coordinating logistics, communications, and operational processes across domestic and international activities.

Working with a high level of independence, discretion, and professionalism, the Administrative Coordinator integrates administrative coordination, practice operations, and executive support to advance the mission of the College of Nursing across both clinical practice and global palliative care initiatives.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC001082 CON Office Of The Dean

Pay Rate Type

Salary

Pay Grade

University-GEN09

Pay Range

52,100.00 - 70,300.00 - 88,600.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Preferred Qualifications

• Previous healthcare front desk, clinical operations, or practice management experience.
• Experience supporting faculty practice, clinical programs, or academic health systems.
• Proficiency with databases and tracking systems (e.g., Excel, REDCap).

Knowledge, Skills, and Abilities

• Demonstrated ability to organize, prioritize, and manage multiple complex tasks independently.
• Strong verbal and written communication skills.
• Ability to interact professionally with clinical partners, faculty, staff, students, and trainees.
• Proven ability to handle highly confidential and time-sensitive information with discretion.

• Strong attention to detail and commitment to compliance, accuracy, and service excellence.

Job Duties:

35% Office of Practice Operations & Clinical Support

• Serve as the primary point of contact for Office of Practice operational needs, supporting faculty practice providers and clinical partners.
• Coordinate clinic operations, provider schedules, onboarding activities, and clinical workflows.
• Maintain clinic schedules, operational calendars, and provider practice assignments.
• Support credentialing, licensure, DEA waivers, professional liability coverage, and compliance documentation.
• Maintain faculty practice files, evaluations, and practice workload tracking in institutional systems.

 

35% Administrative Operations & Records Management

• Coordinate daily administrative operations for the Office of Practice and Global Palliative Care programs.
• Maintain electronic records, databases, tracking systems, and operational documentation. Ensure accuracy, organization, confidentiality, and regulatory compliance of records and processes.
• Prepare operational, financial, and practice-related reports.
• Develop, update, and maintain policies, procedures, handbooks, and compliance documentation.
• Provide executive-level administrative support to leadership, including calendar management, meeting coordination, correspondence, and travel arrangements.
• Support special projects, operational initiatives, and strategic partnerships.

• Coordinate recruitment, hiring, and onboarding activities for faculty, staff, students, and trainees, including interview scheduling, applicant communication, orientation coordination, training requirements, access requests, and onboarding documentation.
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10% Budget, Finance & Contract Support

• Assist with budget tracking, expense monitoring, and financial reconciliation activities. Support grants, contracts, and partnership documentation for practice and global programs. Coordinate with finance and institutional offices to support fiscal reporting and compliance.

10% Student, Learner & Trainee Coordination

• Coordinate student clinical placements and learner experiences with internal and external partners. Support onboarding, scheduling, and operational needs for students, trainees, and visiting scholars. Assist with educational materials, orientation activities, and learner support throughout clinical experiences.

10% Events, Continuing Education & Outreach

• Assist with planning and coordination of continuing education programs, trainings, and special events.
• Support ELNEC and Global Palliative Care educational initiatives and international collaborations. Coordinate logistics for virtual and in-person meetings, trainings, and outreach activities.
• Special projects as assigned.

Additional Job Description

Minimum Requirements: A high school diploma and five years relevant experience in business management, public administration or administrative services; or a bachelor's degree and three years experience in business management, public administration or administrative services. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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