Point of Care Testing Assistant

Job Description Summary

The Point of Care Administrative Assistant provides essential administrative and technical support to the Point of Care Testing (POCT) program under the direction of the POC Manager. This role assists in maintaining compliance, documentation, training records, and supply coordination for decentralized testing across the healthcare system. The position requires strong organizational skills, attention to detail, and a foundational understanding of clinical laboratory operations. Additionally, the position is responsible for technical oversight of all equipment calibration, linearity, and quality control maintenance. This position falls under the CLIA complexity matrix as moderate complexity.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000866 COL - Lab (DMC)

Pay Rate Type

Hourly

Pay Grade

Health-25

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Summary: 

The Point of Care Administrative Assistant provides essential administrative and technical support to the Point of Care Testing (POCT) program under the direction of the POC Manager. This role assists in maintaining compliance, documentation, training records, and supply coordination for decentralized testing across the healthcare system. The position requires strong organizational skills, attention to detail, and a foundational understanding of clinical laboratory operations. Additionally, the position is responsible for technical oversight of all equipment calibration, linearity, and quality control maintenance. This position falls under the CLIA complexity matrix as moderate complexity.  

Job Duties: 

Administrative Support 

• Maintain and organize documentation related to POCT policies, procedures, training, and competency assessments. 

• Assist with scheduling and tracking of staff training, certification, and annual competency evaluations. 

• Prepare reports, spreadsheets, and presentations for internal audits, inspections, and management review. 

• Coordinate communication between the POC Manager, clinical departments, and laboratory leadership. 

Operational Support 

• Monitor and track inventory of POCT supplies and reagents; assist with ordering and distribution. 

• Maintain equipment logs, service records, and calibration schedules for POCT devices. 

• Assist with onboarding and orientation of new POCT users, including access setup and documentation. 

• Support the implementation and maintenance of POCT connectivity and data entry systems. 

Compliance & Quality 

• Assist in preparing for regulatory inspections (e.g., CAP, CLIA, TJC) by ensuring documentation is complete and up to date. 

• Track and file quality control (QC) and proficiency testing (PT) records for all POCT devices. 

• Help monitor compliance with POCT policies and escalate issues to the POC Manager as needed. 

• Perform new equipment quality checks such as linearity and quality control for new or current equipment in need of troubleshooting.  

Qualifications: 

Education: 

• High school diploma or equivalent required. 

• Completion of Point-of-Care training program through ADLM, AMT, ASCLS, or ASCP 

• Completion of a Clinical Laboratory Assistant or Medical Laboratory Assistant program preferred. 

Experience: 

• Minimum of 1–2 years of experience in a clinical laboratory or healthcare administrative setting preferred. 

• Full time experience as a Clinical Laboratory Assistant is a requirement (6-12 months, minimum) 

• Familiarity with laboratory or POCT workflows is highly desirable. 

Certification: 

• ASCP certification as a Clinical Laboratory Assistant (CLA) preferred but not required. 

Knowledge, Skills, and Abilities: 

• Basic understanding of laboratory operations and point-of-care testing principles. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and electronic documentation systems. 

• Strong organizational, communication, and time management skills. 

• Ability to work independently and collaboratively in a fast-paced healthcare environment. 

• Attention to detail and commitment to accuracy and compliance. 

Professional Standards: 

The POC Administrative Assistant is expected to uphold the ASCLS Professional Standards, including: 

• Duty to the Patient: Ensure accurate documentation and support for safe, effective testing. 

• Duty to Colleagues and the Profession: Promote professionalism, teamwork, and continuous improvement. 

• Duty to Society: Support equitable access to quality testing and compliance with healthcare regulations. 

• Pledge to the Profession: Commit to ethical conduct, learning, and the advancement of laboratory services. 

Additional Job Description

Education: Bachelor of Science degree In Medical Technology or relevant medical or scientific discipline.  Experience:  None.  Certification:  Certification as a Medical Laboratory Scientist by ASCP BOC or equivalent, or relevant categorical certification preferred at the time of hire, however, if not certified, certification must be obtained within the first year of employment.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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