Quality and Safety Program Director –Chronic Care Services

Job Description Summary

The Quality/Safety Director for Chronic Care Services to the System QAPI Director and works collaboratively with the Leadership of Chronic Care-focused ICCE at MUSC. Under limited supervision, the Quality/Safety Director provides full support to the QAPI/safety program system wide. This includes collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance and leading multidisciplinary teams to improve performance based on goals. This position collects and presents performance data to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities. The Quality/Safety Director also monitors and collates patient safety events in collaboration with the operational and clinical leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The Quality and Safety Director is responsible for managing a team, either directly or indirectly, to include associated Quality and Safety Officers, managers, coordinators, data analysts, and registry staff.
Chronic Care-focused ICCE include, but are not limited to, the following: Oncology, Transplant, Digestive Health Endocrine and Metabolism (DHEM), Primary Care, Mental Health.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002352 SYS - QAPI

Pay Rate Type

Salary

Pay Grade

Health-33

Scheduled Weekly Hours

40

Work Shift

Job Description

The Quality/Safety Director for Chronic Care Services to the System QAPI Director and works collaboratively with the Leadership of Chronic Care-focused ICCE at MUSC. Under limited supervision, the Quality/Safety Director provides full support to the QAPI/safety program system wide. This includes collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance and leading multidisciplinary teams to improve performance based on goals. This position collects and presents performance data to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities. The Quality/Safety Director also monitors and collates patient safety events in collaboration with the operational and clinical leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The Quality and Safety Director is responsible for managing a team, either directly or indirectly, to include associated Quality and Safety Officers, managers, coordinators, data analysts, and registry staff.

Chronic Care-focused ICCE include, but are not limited to, the following: Oncology, Transplant, Digestive Health Endocrine and Metabolism (DHEM), Primary Care, Mental Health.

Graduation from an accredited graduate program with a healthcare related master’s degree required with at least 5 years’ experience in working in a healthcare organization quality/safety program Certification as Certified Professional in Healthcare Quality or Patient Safety preferred. Computer/internet skills and familiarity with MS Office products (Word, Excel, PowerPoint, Access, etc.) essential. Experience with LEAN/ Six Sigma and certification in Six Sigma preferred. Experience with Just Culture required, certification preferred. Experience with Epic EMR preferred. Experience within the Chronic Care field is strongly preferred.

Additional Job Description

Graduation from an accredited clinical program (RN, MD, PharmD) with a healthcare related master’s degree required. Seven to ten years of experience in quality-related healthcare field. Leadership / management experience required. Certification as Certified Professional in Healthcare Quality or Patient Safety and Just Culture preferred. Computer/internet skills and familiarity with MS office products (Word, Excel, PowerPoint, etc.). Experience with Lean/Six Sigma and certification preferred. Experience with Epic EMR preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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