Referral Management Specialist - Neighbors Call Center

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Obtains and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005454 MCP – Neighbors Pediatrics West Ashley

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Work Shift

Job Description

Neighbors Pediatrics is looking for an experienced Referral Management Specialist to be an integral part of the Neighbors Pediatrics team. We are looking for a professional who is detail oriented that can handle the everyday tasks and treat our patients with the care and respect that our office strives to achieve. The representative will be responsible for answering incoming calls, scheduling appointments, directing calls to appropriate associates, as well as additional clerical duties. Opportunity for Advancement within company is available. Position is full time, Monday thru Friday.

The Referral Management Specialist obtains, and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals.

Minimum Education and Experience: High school diploma or equivalent (GED) and one year of work experience in either patient services, medical reception, or call/customer service center (preferably in a medical environment). 

Required Licensure, Certifications, Registrations: N/A

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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