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System Program Director of Quality, Safety, Regulatory, and Education for Children and Women’s ICCE

Charleston, South Carolina

System Program Director of Quality, Safety, Regulatory, and Education for Children and Women’s ICCE

  • R-0000063340
  • Charleston, South Carolina
  • Administrative, Operations, Program, & Project Management
  • Business Operations
  • Full Time
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Job Description Summary

The System Quality, Safety, Regulatory, and Education Director for the Children and Women’s ICCE reports to the System QAPI Director and works collaboratively with the Leadership of the Children and Women’s (CHW) ICCE at MUSC. Under limited supervision, the Director provides f ull support to the QAPI/saf ety program system wide, collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and inf ormation, benchmarking perf ormance, and leading multidisciplinary teams to improve outcomes. This position collects and presents performance data to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities for the ICCE. The Quality/Safety Director also monitors and collates patient safety events in collaboration with the operational and clinical leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The Quality and Safety Director is responsible for managing a team, either directly or indirectly, to include associated Quality and Safety Officers, managers, coordinators, data analysts, and registry staff. The CHW Director will be responsible for establishing subspecialty QAPIs across all pediatric specialties. The Director also advances leadership development, workforce growth, and education on patient safety and quality initiatives.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002352 SYS - QAPI

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

The System Quality, Safety, Regulatory, and Education Director for the Children and Women’s ICCE reports to the System QAPI Director and works collaboratively with the Leadership of the Children and Women’s (CHW) ICCE at MUSC. Under limited supervision, the Director provides f ull support to the QAPI/saf ety program system wide, collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and inf ormation, benchmarking perf ormance, and leading multidisciplinary teams to improve outcomes. This position collects and presents performance data to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities for the ICCE. The Quality/Safety Director also monitors and collates patient safety events in collaboration with the operational and clinical leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The Quality and Safety Director is responsible for managing a team, either directly or indirectly, to include associated Quality and Safety Officers, managers, coordinators, data analysts, and registry staff. The CHW Director will be responsible for establishing subspecialty QAPIs across all pediatric specialties. The Director also advances leadership development, workforce growth, and education on patient safety and quality initiatives.

Additional Job Description

Graduation from an accredited graduate program with a healthcare related master’s degree required with at least 5 years’ experience in working in a healthcare organization quality/safety program Certification as Certified Professional in Healthcare Quality or Patient Safety preferred. Computer/internet skills and familiarity with MS Office products (Word, Excel, PowerPoint, Access, etc.) essential. Experience with LEAN/ Six Sigma and certification in Six Sigma preferred. Experience with Just Culture required, certification preferred. Experience with Epic EMR preferred. Experience within the Pediatrics Inpatient field is strongly preferred.

Physical Requirements 

  • Mobility & Posture 

  • Standing: Continuous 

  • Sitting: Continuous 

  • Walking: Continuous 

  • Climbing stairs: Infrequent 

  • Working indoors: Continuous 

  • Working outdoors (temperature extremes): Infrequent 

  • Working from elevated areas: Frequent 

  • Working in confined/cramped spaces: Frequent 

  • Kneeling: Infrequent 

  • Bending at the waist: Continuous 

  • Twisting at the waist: Frequent 

  • Squatting: Frequent 

  • Manual Dexterity & Strength 

  • Pinching operations: Frequent 

  • Gross motor use (fingers/hands): Continuous 

  • Firm grasping (fingers/hands): Continuous 

  • Fine manipulation (fingers/hands): Continuous 

  • Reaching overhead: Frequent 

  • Reaching in all directions: Continuous 

  • Repetitive motion (hands/wrists/elbows/shoulders): Continuous 

  • Full use of both legs: Continuous 

  • Balance & coordination (lower extremities): Frequent 

  • Lifting & Force Requirements 

  • Lift/carry 50 lbs. unassisted: Infrequent 

  • Lift/lower 50 lbs. from floor to 36”: Infrequent 

  • Lift up to 25 lbs. overhead: Infrequent 

  • Exert up to 50 lbs. of force: Frequent  

  • Examples: 

  • Transfer 100 lb. non-ambulatory patient = 50 lbs. force 

  • Push 400 lb. patient in wheelchair on carpet = 20 lbs. force 

  • Push patient stretcher one-handed = 25 lbs. force 

  • Vision & Sensory 

  • Maintain corrected vision 20/40 (one or both eyes): Continuous 

  • Recognize objects (near/far): Continuous 

  • Color discrimination: Continuous 

  • Depth perception: Continuous 

  • Peripheral vision: Continuous 

  • Hearing acuity (with correction): Continuous 

  • Tactile sensory function: Continuous 

  • Gross motor with fine motor coordination: Continuous 

  • Selected Positions: 

  • Olfactory (smell) function: Continuous 

  • Respirator use qualification: Continuous 

  • Work Environment & Conditions 

  • Effective stress management: Continuous 

  • Rotating shifts: Frequent 

  • Overtime as required: Frequent 

  • Latex-safe environment: Continuous 

 

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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MUSC Children's Health

MUSC Children’s Health is part of South Carolina's most comprehensive academic health care system, offering career options at our nationally ranked pediatric hospital, ambulatory surgical and specialty care center, children’s research institute and clinics and patient care sites. We provide the broadest range of advanced care devoted exclusively to the well-being of children.

Our nationally ranked pediatric hospital is located in downtown Charleston, while our primary, urgent, and specialty care clinics can be found throughout the Tri-County area. We proudly care for patients across South Carolina, the southeast region and beyond.

 

MUSC Shawn Jenkins Children's Hospital

MUSC Shawn Jenkins Children's Hospital (SJCH) is the tertiary hub of MUSC Children’s Health and one of the Southeast's leading children's hospitals. Opened in February 2020 as a state-of-the-art replacement for the MUSC Children's Hospital on Ashley Avenue, the 250-bed facility was purpose-built to deliver the most advanced, family-centered pediatric care available — under one roof and across the entire state.

 

MUSC SJCH offers specialized care in more than 27 pediatric subspecialties, supported by a robust telehealth network that extends the hospital's reach to families in every corner of South Carolina. Whether a child requires routine specialty follow-up or the most complex interventional care, MUSC SJCH serves as the definitive resource for South Carolina's children and their families. This commitment to statewide access extends beyond the walls of a single facility: MUSC SJCH is an active and founding participant in the South Carolina Children's Hospital Collaborative (SCCHC), a partnership among South Carolina's children's hospitals dedicated to ensuring that every child in the state — regardless of geography or circumstance — receives consistent, high-quality pediatric care.

 

Through the Collaborative, MUSC SJCH works alongside partner institutions to align clinical standards, share expertise, and jointly deliver specialized services that no single hospital could sustain alone. Among the statewide programs coordinated through the SCCHC are:

  • Child Abuse Pediatrics, providing a coordinated, trauma-informed response to suspected abuse and neglect, with specially trained child abuse pediatricians and multidisciplinary teams working collaboratively with partner hospitals, child advocacy centers, and child protective services agencies across the state
  • Pediatric Inpatient Rehabilitation, extending access to specialized rehabilitative care for children recovering from serious illness, injury, or surgery — ensuring that families throughout South Carolina can access these services closer to home
  • Additional collaborative service lines that reflect a shared commitment to closing gaps in pediatric care access statewide

 

This collaborative model reflects MUSC SJCH's belief that advancing children's health in South Carolina is a shared responsibility — and that partnership is the path to better outcomes for all of the state's children.

MUSC SJCH is also home to an unmatched collection of programs and designations that exist nowhere else in the state:

  • South Carolina's only Level 1 Pediatric Trauma Center and Emergency Department, providing the highest level of readiness and expertise for children experiencing life-threatening injuries or emergencies
  • South Carolina's only pediatric burn center, delivering specialized, multidisciplinary care for children with serious burn injuries
  • South Carolina's only pediatric solid-organ and bone marrow transplant programs, offering children with organ failure and hematologic conditions access to life-saving therapies without leaving the state
  • The largest Level 4 Neonatal Intensive Care Unit (NICU) in South Carolina, equipped and staffed to care for the most critically ill and premature newborns
  • A Level 1 Children's Surgery Center, verified by the American College of Surgeons Children's Surgery Verification Quality Improvement Program — a distinction that reflects the hospital's commitment to the highest standards of surgical safety and outcomes
  • An Advanced Fetal Care Center, bringing together maternal-fetal medicine specialists and pediatric subspecialists to evaluate and plan care for pregnancies complicated by complex fetal diagnoses

 

MUSC Children's Health Pediatric Cardiology and Heart Surgery Program is nationally recognized as one of the finest pediatric cardiac programs in the United States, ranked #4 in the country by U.S. News & World Report's Best Children's Hospitals 2025–2026. The program is built on a nationally unique model: a fully integrated, statewide collaboration of pediatric heart surgeons and cardiologists who work together across multiple sites to ensure that children throughout South Carolina have access to world-class cardiac care regardless of where they live. 

Pearl Tourville Women's Pavilion

Housed within MUSC Shawn Jenkins Children's Hospital, the Pearl Tourville Women's Pavilion (PTWP) represents a truly integrated approach to maternal and newborn care. By co-locating obstetrical services alongside the full spectrum of pediatric subspecialty expertise, the Pavilion is uniquely positioned to optimize safety and improve outcomes for both routine and high-risk pregnancies.

The Advanced Fetal Care Center, embedded within the Pavilion, is a specialized program dedicated to families expecting babies diagnosed with complex congenital conditions or medical challenges before birth. Board-certified maternal-fetal medicine providers work in close collaboration with a large, multidisciplinary team of pediatric specialists — including surgeons, cardiologists, neurologists, and neonatologists — to develop individualized care plans that begin before delivery and carry seamlessly through birth and beyond.

The Pearl Tourville Women's Pavilion is among only a small number of women's facilities in the nation to offer couplet-care rooms, an innovative model that allows mothers and newborns — including those requiring intensive-level monitoring — to recover together in the same room. This approach keeps families united during a critical time, supports bonding and breastfeeding, and reflects MUSC's deep commitment to patient- and family-centered care.

 MUSC Women's Health - A Statewide Network 

MUSC's commitment to women's health extends far beyond the walls of the Pearl Tourville Women's Pavilion in Charleston. Through MUSC Health's regional divisions, women across South Carolina have access to a comprehensive continuum of obstetrical and gynecological services delivered close to home — supported by the clinical expertise, safety standards, and subspecialty resources of one of the nation's leading academic medical centers.

Community-based obstetrical and gynecological care is available across four MUSC Health divisions. Across all four divisions, community OB and gynecology practices are integrated into the larger MUSC Health system, allowing for seamless referrals and care coordination when patients require higher levels of care — including maternal-fetal medicine consultation, access to the Advanced Fetal Care Center, or delivery at a facility with advanced neonatal support. This hub-and-spoke model ensures that women throughout South Carolina benefit from consistent, evidence-based care regardless of where they live, while maintaining access to the full resources of MUSC Health when complexity demands it.

This statewide women's health network reflects MUSC's enduring mission: to improve the health and well-being of all South Carolinians — from the earliest moments of life onward.

Meet Our Children's & Women's Care Team

Hear from our care team members about why they love working at MUSC Children's Health.